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okay, i've run the sound blaster update on my pc and i'm not actually convinced it has updated the driver (1478 was the original according to the update service) and i think it was more orientated to installing creative's latest products !
and as for realtek audio well I'm afraid I found the site to be a nightmare with soo many different options and products that I actually just don't know what I'm doing.
My Realtek HD Audio panel says it is Driver 5.10.0.5998 installed but I cannot see anything close to that online and I'm actually worried about installing rogue drivers or even wrong drivers.
I don't have this problem with Intel as they scan and tell me Exactly what is what and what I need.
Perhaps I should run my Belarc Advisor to see if I can make any sense of the drivers. And I'm also confused as my Realtek control panel says 'Gigabyte Technology' so where do I look for updated drivers ? On Gigabyte website or Realtek website ?
Totally Confused..
Stephanie.
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hi SkullyHB and many thanks for your input.
Yes, the default is Realtek but I had a 5.1 card put in last year and that was SoundBlaster by Creative.
I will most certainly look up new drivers for the both and report back.
Stephanie.
Not sure if this is of any use to the problem but below is the reporting Error I get in my event viewer in Control Panel / Administrative Tools. ....Okay, to the drivers...bbs
Faulting application pdr9.exe, version 9.0.0.2930, faulting module unknown, version 0.0.0.0, fault address 0x3c24bc8d.
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I have had this problem since I bought PD9 earlier in the year with starting up and Periodically failing at the PD9 splash screen and it 'crashes' and gives the mandatory windows message box of PD9 must close and do I want to submit an error report etc 'BUT' when it crashes like that it ALWAYS knocks out my PC sounds volume in the system tray completely 'ie' from full to zero.
Now the reason I haven't followed this problem up is because PD9 (touchwood) ALWAYS boots up fine on the 2nd attempt when it crashes.
And this problem only happens maybe once or twice per week but I'm kinda wondering what happens when it doesn't start up on the 2nd attempt ?
Attached is my DXDiag and I updated the graphics driver a couple of days ago and PD9 crashed again this morning.
Stephanie.
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Good morning,
I have been searching for a PD9 / Power2Go thread today as I'm new to Power2Go, and nearly new to PD9.
I've found that my free Power2Go 5.5 is pretty nifty to burn my PD9 Video folders with the video and audio ts files.
But reading the previous posting I gather I should be setting my Power2Go to "Burn Video/Photo Disc DVD ?
But I've been setting My Power2Go to Burn "Data" and for instance, not half an hour ago I burnt the telly series Dark Skies onto DVD using the Power2Go setting of Burn "Data" and it played perfectly on our telly DVD player.
But I want to get it absolutely right so I should burn my PD9 movie created folders in Power2Go with a setting Burn Video/Photo Disc ?
Thanks.
Stephanie.
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Thanks Dafydd...my ffdshow was installed seperately 'BY' Sonne DVD Creator and PD9 .avi's work with Sonne installed and Not when its Uninstalled.
I have this installed in add/remove : ffdshow [rev 2975] [2009-05-28]
Soo, i think I will opt for the easy compromise of leaving Sonne installed on my system purely to play files in PD9 !
As my partner always says to me when i hit 'pc strife' ..'If it ain't broke don't fix it ! lol 
Many Thanks and Enjoy your day.
Stephanie.
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I've never had a problem 'playing' any type of file on PD9 and have for some time thought that my PD9 uses the ffdshow codecs that were installed by my Sonne-DVD-Creator and thought nothing of it.
But tonight I was clearing out some programs and as I have never really used Sonne DVD Creator (free) I uninstalled it as I saw that the ffdshow part of the program was installed seperately in my add/remove programs.
But when I booted up PD9 and tried various music video files I found that my .avi files wouldn't work due to PD saying it was unsupported, broken or corrupt.
Soo, i reinstalled Sonne DVD Creator and now the avi's work perfectly along with the red ffdshow XVID libavcodec mpeg 4 icon in the system tray. (i get blue icons for audio)
Soo, I'm not sure what's going on here but I'm happy enough for PD9 to use Sonne's resources.
So the ffdshow that's being used by PD9 from Sonne here, is that part available seperately and would PD9 play my .avi's without Sonne ?
It's not a problem at all but I'm curious..
Stephanie
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Oh my goodness Tony, I just listened to your PD9 MP3 and that's not what mine sounded like. With mine the tune played perfect but was bugged by a loud crackle in the background for the duration. Yours just sounds totally munted as they say in NZ !
Using wav's is a good compromise.
Stephanie.
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WOOT !! That's all I can say !! lol
I Just had to do the last test this morning and burn my 8 movie project, plus chapters and menu template to a folder AND a DVD ! I just needed to know !! lol 
I rebooted and cleared the few things in PD9 cache and went ahead.
The authoring process took a while but when it hit Burn it was just Whoa ! Maximum Burn speed that was like a high revving engine ! lol and it burnt it in under 2 minutes I guess..
and.....BURN SUCCESSFUL ! (so now i can go do my pattern drafting with no worries about my wee pd9 !)
For the record I used the PD9 Default menu 'Template 1'
Soo, there you have it Dafydd...I've done all this and learnt all about chapters and burning to folders in the process so I'm really pleased. Are there any more tests you'd like me to do Dafydd ?
And Tony, many thanks for your contribution and I appreciate all the teachings and advice here.
In fact You Guys Really Rock !
Have a great day,
Stephanie.
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Just a quickie before I call it a day..
I decided that as I had had the computer on all day using PD9 I would reboot the pc.
So I saved the original default menu template Template 1 and 8 movies with chapters to a PDS File, closed down PD9 and then rebooted the computer.
Booted up PD9 and manually deleted the temp files in 'Preferences' , All of a grand 7.5Mbs and then opened the saved project and Burnt to a new folder.....
And...
It Burnt Successfully !!
Soo, my end of day thoughts...
I've noticed for many months that even if I delete the smallest amount of temp files in Preferences in PD9 it Makes a HUGE difference 'sometimes' to the operation of the software and it works quicker, smoother and better..
That sounds kinda crazy because I am talking about 'small' amounts of temp files...7Mbs to 300Mbs..Something you might ignore on PC maintenance But it makes a difference in PD9.
Plus rebooting the computer after using all day is good for efficiency..
But...I cannot guarantee PD9 will burn the same project in the morning Successfully if I do the same things..In my opinion it is hit and miss.....But I stand to be corrected.
Soo Dafydd, now that I have managed to burn 8 movies plus chapters and menu template to folder do you want me to try and burn the same to DVD AND folder ?
It's getting late so won't do any more burning tonight
Enjoy your day,
Stephanie.
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Hi Dafydd, whilst waiting for further instructions I tried a quick test and tried to burn the same 8 movies on the timeline with chapters to folder BUT with a different menu template and I used the PD9 default 'Template 1' and tried to burn to a new folder..
Once again, at 21% I got the same Burn Error e8007000E
Stephanie.
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Okay Dafydd, applied the Menu Template and 8 Chapters and Burnt to new folder and "
@ 21%
Burning Unsuccessful
Error Code e8007000E
Not Enough Storage Space
ps, I have over 700 Gigs free disc space but all these tests have been at 52 X Burn speed in PD9.
Would it make a difference to reduce PD9 to 4X burn speed ?
(i seem to have alot more burn speed options since patch 2930 ?)
Soo, where do I go from here ?
Is there any point in the last test burning to folder AND the DVD ?
Is the menu template the culprit ? (it has happened on quite a few other menu templates)
Is it because I haven't cleaned out caches in PD9 during each test ?
Advice ?..and thanks.
Stephanie.
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Okay Dafydd, have added 8 chapters and thumbnails to the movies and have Successfully burnt to folder.
Have now added menu template and am burning to folder and then the next test to folder and DVD.
I apologise for all the posts but if I don't post with each test I will get rather mixed up with all this.
Later.
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Okay, sorted it...I had a 'slither' of a movie clip on the timeline that was belonging to a movie further up the line..I couldn't see it but hovering over it with mouse showed it up..Right click and remove and all is sweet.
(getting slithers of clips on the timeline has been happening for weeks and that's without splicing or cutting clips)
Will now carry on the tests Dafydd.
Stephanie.
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Okay, I've found the Chapter Room but everytime I click to put new chapter at the beginning of each movie clip It insists on putting in 9 Chapters for 8 Movies and it refuses to Number a Chapter 4 !
Soo, even manually renaming the chapters is not working...It still does Chapter 1 to 9 WITHOUT 4 !
Anyone ?
Stephanie.
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Okay, I've done some of it but don't know how to 'include my chapters' for the 2nd part ? How do I do that ?
Anyone ? Dafydd asked me to, quote:
1. Produce all 8 - yep all of them.
2. Bring all back into PD after creating them to the Mpeg2 DVD HQ.
3. Place each in order in the timeline and then Create to a folder.
4. Repeat the process but add your chapters
Soo, how do I add chapters ?
Anyway, I imported all of the 8 movies, one at a time (PDS FILES) and produced them to a new folder as MPEG2 DVD HQ untill all 8 were in the new format.
Everything went perfect with no errors at all and i could swear that PD9 burnt quicker to MPEG2's than my usual MPEG4'S.
At this point may I say that the clarity and sharpness of the videos and photos in the movies in a media player were much better and the movies seemed to run more smoothly and 'lighter' as I usually do the MPEG4 format and sometimes the movies seem to 'lumber'...
HOWEVER, with using MPEG 2 I found that All PowerDirector 9 effects and transitions produced very small and blurry 'exactly' horizontal lines across the movie. (ONLY at the point of effect or transition) Soo, with my movie 'Windy Weather with Added Action Drama' then it has the PD9 'effect' 'old fashioned movie' so subsequently the grainy horizontal lines stay throughout the short movie.
On the Great NZ Road Trip' then that movie has over 80 photo transitions and the grainy horizontal lines appear at the point of transition and vary in intensity depending on which transition is used. And yes, I did check my MP4 and WMV files of the same movies and they are perfect on the transitions and effects and all.
The horizontal lines are kinda blurry, small and grainy, kinda like the old black and white televisions that once were with a not so perfect picture...anyone here remember black and white tellies ? lol
Soo, then I imported the 8 movie folder into my PD9 library AND PD9 went all crazy. ..
*PLEASE NOTE* Since installing Patch 2930 my PD9 on 3 occasions went all very dark grey to black all around the edges of my Edit / Preview workspace meaning that I could not see any PD9 wording like 'file' or 'edit' or ANYTHING...PD9 just becomes a very dark grey area with nothing. So yesterday I think I closed from the task bar and today I hovered over where I thought the 'reduce / close' buttons of PD9 were and closed and reopened and all was fine. Did the same procedure again :ie, Import Folder to PD9 Library and all was sweet. Never, ever had this before till patch 2930.
I then placed all 8 movies, in sequence on the timeline and Burnt to folder...And....It was 'Burning Successful' so I was really pleased and slightly stunned ! (no burn error ?)...
But now I need to know what Dafydd means by adding chapters ? I mean I know what they are but am not sure how exactly I do this ?
Anyone ?
Meanwhile....Tea Time !
Stephanie.
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Hi Dominique, tis me, Stephanie and I've ended up with 2 nicks after changing my e.mail address with Cyberlink and them not changing my directorzone address. So I'm StephanieNZ and SummersSapphire here with 2 e.mail addys !
Anyway, my crackle on the timeline with PD9 was because of my installed Stoik IMagic 5 which is a photo organiser / editor and video editor all in one from Russia. By unchecking 'shared dll's' on Stoik's options sorted the problem for me but after I reported it to them they brought out an upgraded version and this version doesn't affect my PD9 timeline with MP3's.
I know nothing really but Is it possible that you have a program that is causing a conflict with the PD9 timeline ? (like my Stoik iMagic 5)
Regards,
Stephanie.
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Hi Dafydd, was going to do your requested test on pd9 involving the 'file' being my project and then to produce as MPEG2 DVD HQ and then bring it back into PD9 and then Burn to Folder.
What I'm confused at is that my 'project' is 8 'seperate' movies that I import into Create Disc with the PDS Files saved and then burn all 8 to DVD via the menu template.
Soo, do you want me to import just 1 of the 8 movies and produce etc ?
Or how can i 'Produce all 8 movies ? (import them all onto the timeline in one long line ?)
Forgive me, it's late and some of this procedure is fairly new to me...
Just tell me what movie/s you require me to produce and I will do it in the morning.
Regards,
Stephanie.
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okay Dafydd here is a screenshot of my main edit/workspace area when I go to Create Disc and import my 8 movies into the menu template part of PD9 using the 2 buttons top left of the menu area.
I have no idea why the 1st movie loads onto the timeline and not the other 7 as well and I seem to be missing some camera movie parts of the video in the library and there also seems to be 2 nature mpegs in the library ? (maybe when i reinstalled pd9 yesterday ?) But the movies burnt to folder and then DVD play fine with no bits missing.
Anyway, will take a look at what else you require and do it soonest.
Stephanie.
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Hi Dafydd, Please find attached a screenshot of my Menu structure on PD9 in Create Disc.
I also want to point out I've tried various menu templates inclusive of the default PD9 templates and they are all the same regarding the Burn Error to DVD fault.
Stephanie.
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Okay Part 2 of test H...
I put the nature mpeg on the timeline 3 times, Create Disc. accept all default settings and Burn to DVD..
And...I have to say it was 'Burning Successful' !! Whoa...That was totally unexpected !
Soo, I'm not sure if there's anything else I should do here Dafydd but I have to start work now.
Will pop by tonight to check messages which will be your morning..
Stephanie.
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Hi Dafydd, here is another test that you require and this is part 1:
PART H
DVD write tests for PD - to assess displayed error issues.
Test 1.
Soo, I put the nature mpeg onto the timeline 3 times and then Create Disc and accepted all default settings and Burnt to 'Folder'
The result was 'Burning Successful" !!
Not bad for a monday morning
I will now carry out part 2 of the test involving DVD.
Stephanie.
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