Hi Dafydd, Please find attached a screenshot of my Menu structure on PD9 in Create Disc.

I also want to point out I've tried various menu templates inclusive of the default PD9 templates and they are all the same regarding the Burn Error to DVD fault.

Stephanie.

Hi Stephanie,
thank you for the updates. I could do with a screenshot of the Edit Workspace as well please and any information on the audio you are selecting to use with your project, ie mp3, wav, smartsound etc.

You may have done the following already.
Clean up your system.
Remove all data from the Temp directory
Run de-fragmentation
A clean up wouldn't hurt.

The test in Part H showed it wasn't the drive, or PD function when given simple video to process. I'm looking at content now to see what might be triggering your issue.

Can you repeat the process with Part H but substitute another file.

The "file" I'd like you to use is your project BUT I'd like you to Produce it to a MPEG2 DVD HQ first and then bring that back into PD. Use the Burn to folder test and report back please. Note the use of Produce and then bringing the file back into PD's timeline and then selecting Create.

Explanation. We will be reducing the strain on your system and separating the process of rendering (produce stage) and the disc creating. By lessening this function/process your PC will be better able to cope with larger and more complex video.

I need to screenshot of the edit workspace please - when you're ready.

okay Dafydd here is a screenshot of my main edit/workspace area when I go to Create Disc and import my 8 movies into the menu template part of PD9 using the 2 buttons top left of the menu area.

I have no idea why the 1st movie loads onto the timeline and not the other 7 as well and I seem to be missing some camera movie parts of the video in the library and there also seems to be 2 nature mpegs in the library ? (maybe when i reinstalled pd9 yesterday ?) But the movies burnt to folder and then DVD play fine with no bits missing.

Anyway, will take a look at what else you require and do it soonest.

Stephanie.

Hi Dafydd, was going to do your requested test on pd9 involving the 'file' being my project and then to produce as MPEG2 DVD HQ and then bring it back into PD9 and then Burn to Folder.

What I'm confused at is that my 'project' is 8 'seperate' movies that I import into Create Disc with the PDS Files saved and then burn all 8 to DVD via the menu template.

Soo, do you want me to import just 1 of the 8 movies and produce etc ?

Or how can i 'Produce all 8 movies ? (import them all onto the timeline in one long line ?)

Forgive me, it's late and some of this procedure is fairly new to me...

Just tell me what movie/s you require me to produce and I will do it in the morning.

Regards,

Stephanie.

Hi Stephanie,
The two Nature.mpg files = one is the sample file and the second is the test file - perhaps and you named it Nature? as they are saved to two different locations they appear as shown.

You're using avi/4:3 which is likely to be PAL and a maximum of 720x576, the footage has been recorded to an SD drive (maybe). I don't know what camera though. You're editing on a 32 bit XP OS and the unit should be OK for what your doing. I see no stressful effects or corrective additions to the video, simple editing and transitions with an audio overlay.

You asked about 1 or 8 videos.

The simple answer is to:
1. Produce all 8 - yep all of them.
2. Bring all back into PD after creating them to the Mpeg2 DVD HQ.
3. Place each in order in the timeline and then Create to a folder.

4. Repeat the process but add your chapters
5. test again with a burn to folder
6. select your DVD menu
7. Burn to folder
8. Burn to disc and select burn to folder (note you tick both options)
9. Please make sure you choose to burn to folder to a NEW location each time, no over-writing or mucking up your progress, ok

Let me know how you get on.

(Note: I might expect you to have a problem with one or more of the 8 pds projects. I'm guessing you might have a "problem" media file which is triggering the error. By Producing your project to a MPEG2 we are hopefully circumventing the problem.)

Okay, I've done some of it but don't know how to 'include my chapters' for the 2nd part ? How do I do that ?

Anyone ? Dafydd asked me to, quote:

1. Produce all 8 - yep all of them.
2. Bring all back into PD after creating them to the Mpeg2 DVD HQ.
3. Place each in order in the timeline and then Create to a folder.
4. Repeat the process but add your chapters

Soo, how do I add chapters ?

Anyway, I imported all of the 8 movies, one at a time (PDS FILES) and produced them to a new folder as MPEG2 DVD HQ untill all 8 were in the new format.

Everything went perfect with no errors at all and i could swear that PD9 burnt quicker to MPEG2's than my usual MPEG4'S.

At this point may I say that the clarity and sharpness of the videos and photos in the movies in a media player were much better and the movies seemed to run more smoothly and 'lighter' as I usually do the MPEG4 format and sometimes the movies seem to 'lumber'...

HOWEVER, with using MPEG 2 I found that All PowerDirector 9 effects and transitions produced very small and blurry 'exactly' horizontal lines across the movie. (ONLY at the point of effect or transition) Soo, with my movie 'Windy Weather with Added Action Drama' then it has the PD9 'effect' 'old fashioned movie' so subsequently the grainy horizontal lines stay throughout the short movie.

On the Great NZ Road Trip' then that movie has over 80 photo transitions and the grainy horizontal lines appear at the point of transition and vary in intensity depending on which transition is used. And yes, I did check my MP4 and WMV files of the same movies and they are perfect on the transitions and effects and all.

The horizontal lines are kinda blurry, small and grainy, kinda like the old black and white televisions that once were with a not so perfect picture...anyone here remember black and white tellies ? lol

Soo, then I imported the 8 movie folder into my PD9 library AND PD9 went all crazy. ..

*PLEASE NOTE* Since installing Patch 2930 my PD9 on 3 occasions went all very dark grey to black all around the edges of my Edit / Preview workspace meaning that I could not see any PD9 wording like 'file' or 'edit' or ANYTHING...PD9 just becomes a very dark grey area with nothing. So yesterday I think I closed from the task bar and today I hovered over where I thought the 'reduce / close' buttons of PD9 were and closed and reopened and all was fine. Did the same procedure again :ie, Import Folder to PD9 Library and all was sweet. Never, ever had this before till patch 2930.

I then placed all 8 movies, in sequence on the timeline and Burnt to folder...And....It was 'Burning Successful' so I was really pleased and slightly stunned ! (no burn error ?)...

But now I need to know what Dafydd means by adding chapters ? I mean I know what they are but am not sure how exactly I do this ?

Anyone ?

Meanwhile....Tea Time !

Stephanie.

Okay, I've found the Chapter Room but everytime I click to put new chapter at the beginning of each movie clip It insists on putting in 9 Chapters for 8 Movies and it refuses to Number a Chapter 4 !

Soo, even manually renaming the chapters is not working...It still does Chapter 1 to 9 WITHOUT 4 !

Anyone ?

Stephanie.

Okay, sorted it...I had a 'slither' of a movie clip on the timeline that was belonging to a movie further up the line..I couldn't see it but hovering over it with mouse showed it up..Right click and remove and all is sweet.

(getting slithers of clips on the timeline has been happening for weeks and that's without splicing or cutting clips)

Will now carry on the tests Dafydd.

Stephanie.

Okay Dafydd, have added 8 chapters and thumbnails to the movies and have Successfully burnt to folder.

Have now added menu template and am burning to folder and then the next test to folder and DVD.

I apologise for all the posts but if I don't post with each test I will get rather mixed up with all this.

Later.

Okay Dafydd, applied the Menu Template and 8 Chapters and Burnt to new folder and "

@ 21%

Burning Unsuccessful

Error Code e8007000E

Not Enough Storage Space

ps, I have over 700 Gigs free disc space but all these tests have been at 52 X Burn speed in PD9.

Would it make a difference to reduce PD9 to 4X burn speed ?

(i seem to have alot more burn speed options since patch 2930 ?)

Soo, where do I go from here ?

Is there any point in the last test burning to folder AND the DVD ?

Is the menu template the culprit ? (it has happened on quite a few other menu templates)

Is it because I haven't cleaned out caches in PD9 during each test ?

Advice ?..and thanks.

Stephanie.

Hi Dafydd, whilst waiting for further instructions I tried a quick test and tried to burn the same 8 movies on the timeline with chapters to folder BUT with a different menu template and I used the PD9 default 'Template 1' and tried to burn to a new folder..

Once again, at 21% I got the same Burn Error e8007000E

Stephanie.

Hi Stephanie -

By loading a project with pre-produced videos (as you have), you've taken out a good part of PD's work in burning the disc. Without doing that, PD has to render the project to MPEG-2 DVD HQ before it actually burns. As Dafydd said, "reducing the strain on your system and separating the process of rendering (produce stage) and the disc creating". In other words, you've eliminated some variables.

21% is a commonly quoted percentage in these forums. It usually applies to an error with the menu. Is the menu you've used a self-made one? from DZ? or from a downloaded pack?

I think if you burnt it without a menu, it would be fine! I think! You could try it with a different menu.

Regarding disc burning speed options, this is the product of (a) your DVD writing drive & (b) the particular discs you're using. To my knowledge, nothing in PD affects these options.

The error you're getting isn't uncommon... http://forum.cyberlink.com/forum/posts/list/14237.page

Cheers - Tony
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Tony, you've taken the "words" right out of my fingers All two of them on the keyboard ha ha.

Stephanie,
Thank you for the "action" thread where you're reporting what's happening and what you're trying. I found it useful to read as you got around each section. Stephanie, Tony has picked up on the DVD menu issue which was to be the next part and has asked the same as I would.

Stephanie, You mentioned the screen view of PD9 where is became all grey. Don't be alarmed but it is a sign of a weakening or strained GPU (graphics card). I recently experienced the same and took a snapshot of the screen, I had the capture program open on another monitor. The cursor movements over sections of the program recovered some of the PD9 workspace. In my case I put the situation down to an "overload" of functionality. You may encounter something similar again - your system is highly stressed when video editing and yours is "on the edge".

Go do what Tony has suggested and get back to us please.

Stephanie,
I'm going to ignore the stills to DVD graininess issue for the moment as that will be a distraction and could be dealt with later.

Video source material you are using has a direct bearing on the quality of DVD output. You referenced two video formats. The mpeg4/avi carrier and the wmv format. Both these are high compression codecs that do not necessarily expand out to the mpeg2/vob very well. Your mpeg4/avi and wmv may also be rendered to a frame rate slower than what you need for your DVD. I'm not sure I should continue and just finish with "I'm concerned".

You mentioned you have the 21% with Template 1.
1. What are you altering on the Template?
2. Have you "saved" the template to a new name?
3. Please supply a new round of screenshots to show what's being displayed please. A picture helps us a lot.

Quote: Okay Dafydd, applied the Menu Template and 8 Chapters and Burnt to new folder and "

@ 21%

Burning Unsuccessful

Error Code e8007000E

Not Enough Storage Space

Quote: Nothing to do with HDD, more to do with memory/Ram

ps, I have over 700 Gigs free disc space but all these tests have been at 52 X Burn speed in PD9.

Quote: Drop the write speed right down to 4x

Would it make a difference to reduce PD9 to 4X burn speed ?

Quote: Oh heck just said that above

(i seem to have alot more burn speed options since patch 2930 ?)

Quote: You're probably doing more projects which are getting bigger and better, but it has been a common issue on all forums where too fast a speed is selected for a video write situation.

Soo, where do I go from here ?

Quote: To the scratch head zone

Is there any point in the last test burning to folder AND the DVD ?

Quote: Yes, a) it doesn't cause any harm and b) I'm wondering if the finished project (folder contents) could be transferred to a disc later

Is the menu template the culprit ? (it has happened on quite a few other menu templates)

Quote: Certainly is (that 20% figure).

Is it because I haven't cleaned out caches in PD9 during each test ?

Quote: Unlikely, but clean it, please

Advice ?..and thanks.

Quote: Images of what you're doing., and keep smiling

Stephanie.

Just a quickie before I call it a day..

I decided that as I had had the computer on all day using PD9 I would reboot the pc.

So I saved the original default menu template Template 1 and 8 movies with chapters to a PDS File, closed down PD9 and then rebooted the computer.

Booted up PD9 and manually deleted the temp files in 'Preferences' , All of a grand 7.5Mbs and then opened the saved project and Burnt to a new folder.....

And...

It Burnt Successfully !!

Soo, my end of day thoughts...

I've noticed for many months that even if I delete the smallest amount of temp files in Preferences in PD9 it Makes a HUGE difference 'sometimes' to the operation of the software and it works quicker, smoother and better..

That sounds kinda crazy because I am talking about 'small' amounts of temp files...7Mbs to 300Mbs..Something you might ignore on PC maintenance But it makes a difference in PD9.

Plus rebooting the computer after using all day is good for efficiency..

But...I cannot guarantee PD9 will burn the same project in the morning Successfully if I do the same things..In my opinion it is hit and miss.....But I stand to be corrected.

Soo Dafydd, now that I have managed to burn 8 movies plus chapters and menu template to folder do you want me to try and burn the same to DVD AND folder ?

It's getting late so won't do any more burning tonight

Enjoy your day,

Stephanie.

No need... you go to bed.

Is it because I haven't cleaned out caches in PD9 during each test ?

Dafydd wrote:Unlikely, but clean it, please

Oh heck... will I live that down

WOOT !! That's all I can say !! lol

I Just had to do the last test this morning and burn my 8 movie project, plus chapters and menu template to a folder AND a DVD ! I just needed to know !! lol

I rebooted and cleared the few things in PD9 cache and went ahead.

The authoring process took a while but when it hit Burn it was just Whoa ! Maximum Burn speed that was like a high revving engine ! lol and it burnt it in under 2 minutes I guess..

and.....BURN SUCCESSFUL ! (so now i can go do my pattern drafting with no worries about my wee pd9 !)

For the record I used the PD9 Default menu 'Template 1'

Soo, there you have it Dafydd...I've done all this and learnt all about chapters and burning to folders in the process so I'm really pleased. Are there any more tests you'd like me to do Dafydd ?

And Tony, many thanks for your contribution and I appreciate all the teachings and advice here.

In fact You Guys Really Rock !

Have a great day,

Stephanie.

Hi Stephanie,
No more, your testing has revealed something also for each of us here:
1. PD9 - clear out your temp files.
2. Be like Stephanie - with super contribution to the forum and a real delight to assist.
Thank you - Diolch

just thought id leave a responce of how i had this problem and sorted it.... i got same message when trying to put mp4 on to a dvd.......(it was the first time id made a dvd so was used to rendering everything in mp4 for youtube previously) i tried it on windows movie maker too and had similar 'not complete' kind message

when i re rendered my project in mp2 (after getting the idea from some net reading) , i found this problem dissapeared when putting mp2 on to a disc

just thought id put it up here as ive had some help off here on other stuff so if this helps someone, great (im not saying this is every answer but it was def the problem for me...not sure if mp4 can be put on dvd? but i wont be trying again) peace. i love to reminisce!!

The problem is not caused by the menu. In fact the menu's are the only thing that is going well. You can simply testing by burning the same files without menu's. Then the program will crash at 0 %.

I'm still looking for a solution to this e8007000e bug.

Success!