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No I did not try without the sound, but I created many DVDs with sounds and never got problem before, beside its the same DVD player i'm trying it on. Right now I'm having a technician looking at my computer so I can't try anything else until tonight.
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No Tomasc, I tried restarting the computer and that did not fix anything. I still can't burn a new project that works in my DVD player. I tried opening a old project that was burnt before and it worked but can't make a new project that works. I also copied a dvd and it works. So I know my burner works.
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Carl 321,
In create my screen is the same as your picture, the only difference is that I enable True theatre sound - living room
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OK I just opened a project from 2015 made with Powerdirector 13, opened it with Powerdirctor 14 created a disc, burned a ISO file and burned to disc they both work. The DVD is playing in my 3 DVD player.
So now we know the burner works, powerdirector14 works, so what could cause this problem? I can't do any new video they don't work. I do the same thing all the time.
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OK I just opened a project from 2015 made with Powerdirector 13, opened it with Powerdirctor 14 created a disc, burned a ISO file and burned to disc they both work. The DVD is playing in my 3 DVD player.
So now we know the burner works, powerdirector14 works, so what could cause this problem? I can't do any new video they don't work. I do the same thing all the time.
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I copied a previous working disc and it work, so I guess it's not the burner. Now I will open a previous project and burn see what happens
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Just tried burning a different project
Used single layer DVD instead of double
Used Kodack brand instead of Verbatim
Still not working.
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Hi Tomasc,
Thank you for the suggestion I didn't think of using another burner.
Just tried burning with another burner and same thing "this disc cannot be played"
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Hi, thank you for your response
below is the response I sent for my ticket. I'm not sure how to get the info for my burner but it's not a portable one.
I just want to let you know that I have been doing dance recital DVDs for over 4 years and been using the same brand of disc "Verbatim 8.5 gb" because they are long videos.
Nothing has change except after many attempts to burn (9 DVD now ) and many hours of Authoring and burning I upgraded to powerdirector 14 and got the same problem.
I had the exact same problem previously and burning again and again without any change it works.
It's a guessing game and a waste of DVDs and time. One time its works and sometime it doesn't and I can't figure out why
Out of 85 different customer only one could not play in their DVD player and the ones i'm burning now will not play in any of my 3 DVD player, so I have to assume it's not the DVD players or the disc. I also got a friend to try it with his DVD player and does not work with his also.
As for space I have 622GB free space on the drive that Powerdirctor is installed and 1.63 TB of free space where my video files are located and where I save my projects.
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I have been having problem when burning DVD for the last 4 projects.The last 3 I did, somehow it worked after burning twice but this last project just wont work.I was using Powerdirector 13 but does not work after 7 attempt I upgraded to 14 and still not working. I tried burning disc with powerdirector does not work. I tried just doing an ISO file and use power 2 go to burn still don't work, I tried burning folder then use power 2 go to burn still won't work.It always says burn successful but it will not play in DVD player. I tried on 3 different player and does not work.
Thanks J-R Daoust
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Hi everyone, Its working!
First i tried change some of the setting, but no change.
I douwnload the 2 files that you reduced and they both worked.
I used FormatFactory to convert all of my original files and everything is working now.
Thank You so much!
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I checked mysetting and they are as follow:
Project frame rate: Settings (gear) | General Timeline frame rate: "24FPS"
Shadow file: Settings (gear) | General: "Enable HD video processing"
Hardware Acceleration: Settings (gear) | Hardware acceleration: "Enable hardware decoding"
Main timeline preview quality: Settings (gear) | Display "Preview quality: "High Preview Resolution"
"Enable OpenCL..." was not check on so I just add it tried the MC again and same thing happened.
Also I have attached the "Print Screen" of the MC when it whent to the end of clip.
Edit: Jeff I'm not sure what you mean by MC shadow files, do the shadow file creation inside MC. I think you might be successful then. 70+Mbps too much. I'm new with video creating, could you please explain it in less technical terms.thank you.
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Here is the link of my video showing all the steps I did and where it crashes
https://drive.google.com/file/d/0BzCM6qgjKe6yZ25BME1fc3hTckE/view?usp=sharing
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I just recorded every steps and uploading as we speak, as soon as its done I will share the link and we will be that much closer to a solution.
Thank you for helping out.
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I finally uploaded my 2 clips of videos hope this works
below is the links for each videos
https://drive.google.com/file/d/0BzCM6qgjKe6yMlNiWTRLbkE0SU0/view?usp=sharing
https://drive.google.com/file/d/0BzCM6qgjKe6yZU1JLXhRT2tTY3M/view?usp=sharing
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I tried to upload my video to dropbox but got a upload error. Is there another way I can do this?
EDIT:I trying again and change my setting for my computer never go to sleep.
Edit again My dropbox account only holds 2GB and one of my file is 2.41GB. Is there another way I could share this video file?
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Can I zip the file before sharing?
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Ok I will post 2 of my shortest clip, I just wanted to make sure I was doing it ok
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I'm not sure how to send the video clip to you? I just downloaded dropbox, but when I put the video clip in it to share the link it says 8hrs. my video clip are all between 4 to 6 min each. I must be doing something wrong.
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I just tried with PowerDirector 12 and it worked fine, so I'm thinking it has to do with the program.
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