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I found instructions on the internet on how to install the newer drivers (the automatic installation won''t work).

Download the inf files (a different version of the driver) and then go to the device drivers page and tell it to point to the files from on your hard drive.

You tell it where to look on your hard drive (the place you downloaded the inf files to) and it will install
Hi, could I get someone to take a look at http://forum.cyberlink.com/forum/posts/list/15561.page

The last response I got was that there was not enough memory in the computer, but I can create two other projects with menus fine and this one burns fine too as long as I either remove the chapters or tell it to burn with no menu.

With all due respect (and thanks to the volunteers here) I doubt that memory is the real issue.

Thanks
I don't know if anyone is still following this, but if I delete all of the chapter marks, it burns with the menu
I don't know if it matters, but I downloaded a newer version of k-lite codecs and now it gets an error message instead of crashing.

message is:
Burning unsuccessful
Error code e80070057
The parameter is incorrect

again, only when there is a DVD menu

creating a DVD without a menu works fine (both cases are writing to a folder not a DVD drive)

thank you
thanks, I wanted to install it on a different (newer) computer (see http://forum.cyberlink.com/forum/posts/list/15490.page) but it wouldn't install there.

I was able to create the video on this one and burn a menu-less dvd.

I'm surprised that creating the DVD menu is that intensive, but if it is it is.

thanks again

Sorry but I don't understand
when I went to burn the dvd the program crashed (error messages from the event viewer are in the first post).

I experimented and the same thing happened whether I used one of the default menus or the one I was trying to create.

However when I say to burn the DVD without no menu it burns fine.

version number and diag file are in the second

What else should I send?

thanks
It's Power Director version 9.0.02504

thanks
PowerDirector is crashing when I try to burn the dvd to a folder.

It doesn't matter whether or not I use a custom menu or a preloaded one. If I remove the menu, it works fine. I have 7 chapters in my project.

Below is the error message from the event log:

Faulting application PDR9.exe, version 9.0.0.2504, time stamp 0x4d22033a, faulting module L3CODECX.AX, version 1.9.0.311, time stamp 0x36e8006c, exception code 0xc0000005, fault offset 0x00001f31, process id 0xd58, application start time 0x01cbbb4535dedb4d.

Thank you.
I tried it and it said it can't update, and to contact my manufacturer.

So I looked on Toshiba's site and it says I have the most up to date drivers.

thanks
How do I know which graphic drivers I have? We couldn't figure it out before?
I downloaded the trial version of PowerDirector 9 on my computer and have not been able to use the program. I have tried to install the patch and that did not help either. Any ideas on how to get it working?

Attached are all the documents I sent to cyberlink with my question for technical support, which I have not yet received a reply to.
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