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Navigation Buttons disappear on menu when Blu Ray disc is burned?
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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Quote: original video shot 4:3, converted to 4:3, edited to 4:3 and in timeline at 4:3. But BR disc created as 16:9. I saw no other option.

If you want 4:3 BD, you simply need to select the SD definition. The content will be 4:3 if the project is set to 4:3, the menu will be 16:9 as shown in attached pic details.

Be cautious how the TV view mode is set, stretch, zoom,.... for proper playback.

Jeff
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This message was edited 1 time. Last update was at Jan 05. 2016 20:31

tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Thank you for supplying the information. Don’t know how many chapters you have but you have 10 chapters text only on the scenes page. The navigation buttons appear to be missing but the highlight is there on the TV screen.

Check this link: https://docs.sony.com/release/BDPBX350_EN.pdf . Page 27 of your BD player user manual show you how to do Setup [Screen Settings] [TV Type]. The TV type must be changed to 16:9 in order for the navigation buttons to display.

On your widescreen TV be sure to set the picture to no overscan. Don’t know your TV model but you should know how to set it to 16:9. That is the only setting to be used for viewing Blu-ray even if your video is 4:3 if you want to see the navigation buttons.

Let us know if the problem is solved.
somemildviolins [Avatar]
Newbie Joined: Jan 23, 2007 13:43 Messages: 28 Offline
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Quote:
Quote: original video shot 4:3, converted to 4:3, edited to 4:3 and in timeline at 4:3. But BR disc created as 16:9. I saw no other option.

If you want 4:3 BD, you simply need to select the SD definition. The content will be 4:3 if the project is set to 4:3, the menu will be 16:9 as shown in attached pic details.

Be cautious how the TV view mode is set, stretch, zoom,.... for proper playback.

Jeff




Okay, yes, now I see what you are talking about. I do have the all of the settings just as you describe so that I will create a BD with SD definition in 4;3, but with a 16;9 menu. The video mode on the TV is working fine, I can see anything and everything, just not the navigation buttons. The are not "cut off" on the edge, as evidenced by the fact that I can still see the underlining which us supposed to appear "under" the navigation buttons.

This message was edited 1 time. Last update was at Jan 06. 2016 09:32

tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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somemildviolins - The issue of having the navigation button not display has been duplicated on my system. Duplicated as much as possible from your threads here: 9 minute of sd 4:3 video, mpeg-2, 720x480, use Pete's simple text menu, burn to 25 GB Blu-ray. The menu previewed just fine. The issue showed up on PowerDVD(software player) and on my sony standalone player. I did find other disturbing issues about menus after answering a different post. Working on a fix right now. Stay tuned.
somemildviolins [Avatar]
Newbie Joined: Jan 23, 2007 13:43 Messages: 28 Offline
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Quote: Thank you for supplying the information. Don’t know how many chapters you have but you have 10 chapters text only on the scenes page. The navigation buttons appear to be missing but the highlight is there on the TV screen.

Check this link: https://docs.sony.com/release/BDPBX350_EN.pdf . Page 27 of your BD player user manual show you how to do Setup [Screen Settings] [TV Type]. The TV type must be changed to 16:9 in order for the navigation buttons to display.

On your widescreen TV be sure to set the picture to no overscan. Don’t know your TV model but you should know how to set it to 16:9. That is the only setting to be used for viewing Blu-ray even if your video is 4:3 if you want to see the navigation buttons.

Let us know if the problem is solved.


I have 99 chapters - 10 text only chapters per page on the scene selection screens times 10, except the last page has 9.

Thank you for the information about the BR player menus, now I see that option. I have confirmed that the BD player already shows that the TV type is 16:9, so I made no change there.

I know this isn't quite responsive to what you just said here, but just FYI, I also went into the TV "picture" options and tried all avaialble modes for screen viewing (i.e. full, stretch, wide, etc). All though it did do its job in showing a picture in full, stretch, wide, etc, none of that made the navigations buttons appear so I circled back to the "full" setting where the menu appeared to look best and the maximum area is displayed on the screen. The "underlining" of the navigation buttons can be seen, the buttons (which would be above that) cannot. See the photos of the TV screen posted above. That leads me to the conclusion that although an incorrect "picture" option on the TV might cause some people to have their navigations appear as though they disappear (becuase they might get cut off the edge of the screen), that's not what I am experiencing here. In other words, the place where the navigation buttons are supposed to appear is within view.

I tried to find an overscan selection for my TV using the navigation buttons on my remote, but not with a manual to help me. It was not self-explanatory, so I will find my manual at home or online, look it up, try that, and report back. Thank you again.
somemildviolins [Avatar]
Newbie Joined: Jan 23, 2007 13:43 Messages: 28 Offline
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Whoops. I think I may have just exposed my ignorance on what you mean by "overscan." I now understand it is related to the picture options mentioned previously (i.e. full, stretch, wide, etc). If that's the case, then I don't know what else to try next.
somemildviolins [Avatar]
Newbie Joined: Jan 23, 2007 13:43 Messages: 28 Offline
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Quote: somemildviolins - The issue of having the navigation button not display has been duplicated on my system. Duplicated as much as possible from your threads here: 9 minute of sd 4:3 video, mpeg-2, 720x480, use Pete's simple text menu, burn to 25 GB Blu-ray. The menu previewed just fine. The issue showed up on PowerDVD(software player) and on my sony standalone player. I did find other disturbing issues about menus after answering a different post. Working on a fix right now. Stay tuned.


Thank you so much.
somemildviolins [Avatar]
Newbie Joined: Jan 23, 2007 13:43 Messages: 28 Offline
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Quote: somemildviolins - The issue of having the navigation button not display has been duplicated on my system. Duplicated as much as possible from your threads here: 9 minute of sd 4:3 video, mpeg-2, 720x480, use Pete's simple text menu, burn to 25 GB Blu-ray. The menu previewed just fine. The issue showed up on PowerDVD(software player) and on my sony standalone player. I did find other disturbing issues about menus after answering a different post. Working on a fix right now. Stay tuned.


Thank you so much. I really appreciate your help.
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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On a hunch created the same 9 min. 4:3 project as above using PD9 but this time used GloNew12 menu. The menu previewed properly. Burned it to a 25 GB Blu-ray. Here is what I found:

Using PowerDVD the root menu displays properly as 16:9. The scenes menu displays properly but the top and bottom of the chapters thumbnails are cropped as I originally designed the full thumbnail for 16:9 not 4:3. The navigation buttons and the highlights all display properly. The video display properly as 4:3 on my widescreen pc monitor with no changes to any settings.

Using the sony standalone all the menus and thumbnails are narrow or squished because I set my widescreen tv to 4:3 on the previous test. Changed the setting back to 16:9 to display the menu thumbnails properly. The navigation buttons and the highlights all displayed properly. Played the video and it is too wide. Had to change the tv aspect ratio back to 4:3 to display it correctly.

For now using an earlier version of PowerDirector fixed all the problems except for the need to create 4:3 full thumbnails and to use PowerDVD in a home theatre pc wheras one need to change the aspect ratio of the tv to display the menu or movie with my sony standalone player. The use of a text only menu of course solves the problem so you don't need to change the aspect ratio.

It looks like creating the material in PD14 but using an earlier version of PD like 9, 8, 7 for authoring and burning is one answer. Will get back to working on PD14 for a different fix.
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Dafydd B - It looks like this entire post and threads may need to be moved to the PD14 forum as there seem to be a lot of PD14 issues here that did not exist with the earlier PD versions.
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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The navigation button not displaying issue has been identified here and solved. Want to do more testing first before posting it. There appear to be a bug in PD14 menu designer for creating user menus that I beleive Cyberlink won't be able to fix as it is in the more recent versions of PD also that they never fixed. Maybe other users or contributors will find a fix. I found a fix already. Need access to my sony later to confirm.
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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Mine appears fine, works like I mentioned above, 16:9 menu, 4:3 playback content. Attached pic of TV shows nav icons all the way to 99 chapters, 25GB BD.

somemildviolins, zip the custom menu folder in \Users\xxx\Documents\CyberLink\Custom Menus\3.0\ that pertains to your last modified menu and post, maybe something will stand out.

Jeff
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This message was edited 1 time. Last update was at Jan 06. 2016 20:13

tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Somemidviolins – From your posts 5 ½ hours of sd 720x480/60i video to fill a 25 GB BD is mpeg-2 encoding. Your screenshot of your tv show a 10 item text only scenes menu. Duplicated as much as possible based on information from your posts. Found that the no navigation buttons showing is a bug in the user created menus using menu designer on PD12, PD13, and PD14.

Your case is unique in that you used a BD instead of a DVD to hold sd video and is glad that you posted and followed through so other users participated in this issue. Found at least 3 solutions and workaround for this issue.

1st fix found earlier is to author and burn your video using a previous version of PD although you could edit and produce the mpeg-2 file with PD14.

2nd fix is to use a Cyberlink menu such as Cinematic which is the default menu in PD14. It has 6 thumbnails instead of 10 in your custom menu.

3rd fix is to use H.264 instead of mpeg-2 for video encoding. Your 10 item text only menu should display those navigation buttons previously missing and you could also add about another 2 hours of video to that BD to fill it up if you want to.

The above 3 solution work properly on PowerDVD and on my Sony standalone BD player.

This mpeg-2 sd 720x480/60i encoded BD bug when used with a custom or user created menu needs to be reported to Cyberlink support. Please start a ticket with them. They need to know this so a possible patch can be made.

Jeff – Can you check out your menu on a short sd mpeg-2 cpu encoded project. I found it interesting that creating that BD-RE took 20% less time on PD14 when compared to PD9 on my tests with no HE.
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Bad News. Mpeg-2 encoded HD 1920x1080/24p video on Blu-ray also have no navigation buttons showing on PD14 user created menus using menu designer.
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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Quote: Jeff – Can you check out your menu on a short sd mpeg-2 cpu encoded project. I found it interesting that creating that BD-RE took 20% less time on PD14 when compared to PD9 on my tests with no HE.

Here you go. Yes, a navigation button old anomaly surfaced yet again but easily correctable within PD14 Menu Designer to make the navigation buttons show as in TV pic for MPEG2 BD. I had posted the solution in like PD7, I will have to search for the thread.

Looks like you have another thread for CL bug correction, I'm sure you will get it resolved working with CL support yet again.

Jeff
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This message was edited 1 time. Last update was at Jan 08. 2016 15:09

somemildviolins [Avatar]
Newbie Joined: Jan 23, 2007 13:43 Messages: 28 Offline
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Thank you all for your help, especially tomasc. I have not been able to determine if this works because my computer keeps freezing/locking up while burning discs. This has been an ongoing problem, but until the last two days, I was occasionally able to sneak a disk past it. Now it freezes when I'm only thorugh the 1st step the disc burning, and 5% into it. I do not know if it is related to PD14 or if I have some other problem. I am following the troubleshooting guide on this forum for lockups/freezes and the only thing I have not yet tried is updating the grahics card driver software, and uninstalling and reinstalling PD14. Anyway, I don't mean to clutter this thread with something off topic. I'm just mentioning this to let you know that I have not been able to try the above recommendation from tomasc, yet.

This message was edited 1 time. Last update was at Jan 08. 2016 14:27

JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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Quote: Now it freezes when I'm only thorugh the 1st step the disc burning, and 5% into it. I do not know if it is related to PD14 or if I have some other problem.

A BD burn in PD14 is a two-step process. First during the authoring phase the entire timeline and menu is encoded and saved to your hard disk, the second phase is the actual burn to BD disc. Not sure from your comment if trouble in step one or two. These two steps are represnted by the two progress bars in PD14. If step two, simply don't use PD14 to burn the disc, only select "Create a folder". If that's successful from PD14, one can use windows explorer or a third party utility to actually burn this created folder to BD media.

This approach just helps isolate if it is a encode issue of the timeline or a burn issue.

Jeff

This message was edited 1 time. Last update was at Jan 08. 2016 16:14

somemildviolins [Avatar]
Newbie Joined: Jan 23, 2007 13:43 Messages: 28 Offline
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The lockup/freeze is happening during the "authoring" step of burning a disc, not the "burning" step. I have tried to simply do the disc image only so that, as you said, you can later burn the disc. I get a lockup/freeze when I do that too.

Admitttedly, my project is pretty big. 99 chapters in 5.5 hours SD of video. The timeline is made from 3 different large video (the ones I had used to burn three DVDs). So, what I did is saved a copy of my project, cut the timeline down to just 5 minutes of video and only a couple of chapters. It got into a greater % of being complete (in the 30's) in the "authoring" step, then locked up again.

To to clarify/recap. My lockups/freeze occurs only in the authoriing phase

This message was edited 1 time. Last update was at Jan 09. 2016 12:59

tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Thank you for the clarification that the lockup occur during the authoring step. Here are links to others that have these problems with nVidia cards. See this link: http://forum.cyberlink.com/forum/posts/list/46912.page and this one: http://forum.cyberlink.com/forum/posts/list/46597.page . The fix is for those with Nvidia cards.

Let us know if you have a nVidia graphics card and if removing the geforce experience this solves your problem.

This message was edited 1 time. Last update was at Jan 09. 2016 20:01

somemildviolins [Avatar]
Newbie Joined: Jan 23, 2007 13:43 Messages: 28 Offline
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Since my last post, I have also tried:

1. Uninstalling PD14 Ultra, and reinstalling PD14 Trial. That didn't resolve the issue. I'm still in PD 14 Trial now for all other troubleshooting ideas.

2. Opening another project where I was using only 30 minutes of HD video in 16:9. I tried burning BD disc, as well as burning DVD. It continues to lockup/freeze during "authoring." The file type or definition level does not seem to make a difference. Also, on this project I did not use a custom menu, I just used one of the ones that came with PD. So the menu does not seem to be the source of the issue/problem

My computer specs far exceed the minimum requirements to run PD. I have 971 GB of Space available on 2 TB hard drive, 72 GB of space on 111 GB solid state drive. I used to have 8GB of ram, but I have added another 16GB of ram thinking that would solve the problem (so now I have 24 GB ram). I am running Windows 10.

I'm out of ideas other than, perhaps, trying to take the entire project and copy all files to an external hard drive and trying this on another computer. But if I try that and it works, then I'm not sure how that would help me solve the problem.

Any suggestions or links to a more advanced and/or more specific troubleshooting guide would be appreciated.

This message was edited 3 times. Last update was at Jan 09. 2016 13:45

somemildviolins [Avatar]
Newbie Joined: Jan 23, 2007 13:43 Messages: 28 Offline
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This is the troubleshooting guide I have been using> I have tried all suggestions at this point except trying to determine if I have the latest graphics card driver. I have put that one off a bit because I'm going to have my more tech savy son help me with it.

http://www.cyberlink.com/support/product-faq-content.do?id=14947&prodId=4
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