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Hi Michael,

You proposed me your kind help and I wouldn't like to "stress" you, but you still didn't answerd to my last post.

Just tell me if you can do something to fix my problem or not.

I asked for the "official" Cyberlink support too, but I get no answer either from them. I'm very disappointed with Cyberlink.

If nobody have a solution to this, I will ask for a refund. I cannot keep a software which doesnt' work at all!

Once more, thank you for your kind help.
Hi Michael,

My Antivirus is Norton Internet Security 2010.

As you asked me, you can find hereby the DXDIAG log file.

I thank you in advance for your kind help.
I installed PowerDVD10 Ultra (Windows 7 x64 Home Premium).
At the end of the installation, my registration number was asked I filled it successfully. The problem is that when I try to launch the software nothing happens (not even an error code!).

Does someone has the same problem?
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