Messages posted by Anthony

Quote: It's been reported on other non-Cyberlink forums that no versions of PVD appear to work with the evaluation versions of Window 7.

Can you please tell me the non-cyberlink forum? They may have some answers. This place sure doesn't.

Thanks.

Thanks Mr._P,

I have already filled out a support request, and like many others, have yet to receive a response.

Not going to lose any sleep over it, just really disappointed. As far as the forum, if it was my company, I would monitor it or not have it at all. It's part of their site and listed under Customer Support, so they should provide some.

Christopher,

I'm having issues with Power DVD 8 and Windows 7 32-bit. What error message are you getting?

Here is an update:

Did a clean install of Windows 7 32-bit and installed the latest ATI Catalyst 9.9. I then installed the disk (used run as administrator) that came with my Lite-on player.

The Power DVD 8 version is 8.0.2606a.50.

During the install, I received the following error:

error 1904.Module c:\ProgramFiles\Cyberlink\PowerDVD8\VideoFilter\CLTzan.ax failed to register. HRESULT -2147220473. Contact your support personnel.

The install completed.

I put in a DVD and it played fine.

When I put in a blu-ray disc, it asked for a region code. It was defaulted to B and remaining times was 0 and grayed out. I selected A and clicked ok.

I then get the following error:

Error code 80040154
Internal error.
The error code is undefined.

Contact http://support.gocyberlink.com.

When I try again, I get the same region as if it was never entered. I also get the same error.

I have put in a support ticket and am waiting for a reply. If anyone has any input, it would be greatly appreciated.

I dont mean to be rude or disrespectful, but since I've been on this board I haven't seen many questions answered, including my own.

There are way to many posts with no replies.

Is this a good place to get tchnical support or should I try somewhere else?

Thanks.

Quote: I bought a Lite-on iHOS104 Blu-ray drive and it came with PowerDVD 8.0 BD edition.

When I start up PowerDVD 8.0 and press play, Region code selection comes up. I select Region A and click OK and it comes back with error 80040154.

Changes remaining is 0 even though I've never set the region before, never been able to.

I read on the internet that Blu-ray region setting is stored by the media player. Is this true? Why am I having this problem?

Windows Vista Home Basic (64-bit)
Gigabyte EP45-UD3LR
Intel Q9550 Core2 Quad (2.83MHz)
4GB 1066Mhz DDR2
Zotac Nvidia Geforce GTX 295
1TB Western Digital Caviar Green
500MB Western Digital Caviar Green x2 (1TB, RAID 0)
Nvidia Purevideo
K-Lite Codec Pack 64 2.63 (64-bit codec pack)
Vista Codec Pack 5.37 (32-bit codec pack)

Same exact problem as mine. Still waiting for an answer.

I just purchased a Lite-On blu ray player and it was bundled with PowerDVD8 BD Edition. I am unable to play blu ray discs.

I uninstalled and installed the PowerDVD9 demo and it gives me the same error.

I uninstalled 9 and reinstalled the OEM version with the 8 Ultra patch (should be a little more obvious on which is my version). It seems to have gotten further than without the patch, but is still returning the above error. I was receiving a failed to register error on install but since installing the patch, that is gone.

It also keeps asking me for my region every time I try to play the blu ray disc.

I am running Windows 7 but have tried to run the program in various compatibility modes and receive the same message.

And I would upgrade except I get the same message with the PowerDVD9 I downloaded which doesn't make me too confident it will work.

Any help is greatly appreciated.