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Isn't it interesting that the resolution to problems seems to be to spend more money with PowerDirector? Patches no longer available on PD5. The proverbial carrot is always the newer version will solve your problem. It really ticks me off to upgrade and lose capabilities that I had on the version I upgrade from!
I like the product, but service and business tactics are unacceptable and unethical and perhaps illegal.
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Thanks for all of your help. Well, it seems that it is displaying...just behind the other screen.
I run a tv channel, so the computer runs a cycle of "billboard" ads on monitor 2.
If PD5 is expanded to span both screens, it is there, but needs a scroll bar underneath the display window. Now that I understand the problem, I am still perplexed.
Still no reply from "support." Funny name for that department.
M
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Okay, real player is gone. Still no change. I had done that before, then reinstalled without all the fluff, but thought I would try it again.
Still nothing from Support. I have had a lot of problems with support. It definitely is PowerDirector's weak suit. (Forum help, however, is quite responsive!)
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I think it has to do with dual display. It was working until I foolishly tried to see a video on Real Player while PD5 was open. Real Player tried to open in Theater Mode on both screens, then, on it's own displayed on the default monitor. Boom! That was it. PD5 would no longer display in the Preview Monitor.
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Thank you for answering my post. I requested support, but haven't heard anything yet.
I uninstalled and reinstalled PD5 per your instructions. Still have the same problem.
I have Windows Media Player 10.00.004036
I have PowerDirector 5.00.2112 Premium
I am running dual display on Nvidia GeForce FX 5200
and Windows Media Center Edition.
Hope you can help.
Margaret
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I've used PowerDirector 4 for awhile. When PD5 first came out, I upgraded but was disappointed with some of the capabilities that were no longer available.
Recently, the preview window in the editing part of PD4 quit working. Everything else seems to be okay, even the expanded view works. I upgraded to PD5 thinking a driver was corrupted or something but the preview window still doesn't work.
Can anyone help me?
See attached .jpg for clarification.
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