|
|
same here with DVD 14 ultra
no audio playback and is grayed S/PDIF out in power CP but I get audio if use WMP in w7/64 and see's Dolby through S/PDIF
plays fine through HDMI and see's PCM decoded
for some reason it won't use S/PDIF method at all
and volume slider is grayed on DVD player
|
|
|
Quote:
Quote:
What's yout actual problem now? You just want a full version you havn't paid for, right?
Or is this a complaint about their upgrade policy? Many people asked for a change but for now it is like it is and it would be unfair against other customers giving you a full version for less money while all the other upgraders don't.
First you wrote about win7 and that the support hasn't answered yet. Now it's win8 and seemingly they told you what i did.
So what help do you actually need now?
I paid for a working version of the software. An upgrade does NOT mean crippled software, half of the software, or anything less than a full working version. I've actually paid for 3 versions of PowerDVD. Their "upgrade" price is the same as the "sale" prices all over the internet for something they apparently think is some how magically different because I've actually given them MORE money than the person just buying their software. An upgrade version is no different than a "full" version, it's discounted because I've bought their software before.
You should have caught on here that there is NO difference between the functions of the software whether you follow an upgrade path or are a new customer, the problem is the INSTALLER, which requires an authentication I cannot provide any more. I'm not sure what delusion they're under in thinking that buying an upgrade somehow entitles you to less software than starting over every time. I DO understand that they have a need to protect themselves from piracy and people who want to steal from them - I'm very much against that. But doing so at the expense of their customers is WRONG.
Seriously - Microsoft sells you upgrade versions that work just fine to give you the whole shooting match with your registration code in the event of a system crash or restore. So does Acronis, TechSmith, Intuit - you know, those people who make and sell billions of copies of their software and actually have people available to assist their customers? I had no difficulty at all downloading their latest versions from their websites, and using the activation codes I paid for to make the software actually work. It's really not too much to ask.
And, just in case you missed it the first 3 times I said it, my system started on Win7 and is upgrading to Win8, which erases your previous operating system in the process, taking away all of your previous software with it. I didn't wait around for Cyberlink to catch up to wait to finish upgrading. I'd never get done if I waited around for them, so yep, I'm up to Win8 now.
The fact that they have got you convinced that you are somehow entitled to "less" as a loyal customer just makes me sad, for you and anyone that you want to try to convince that that is they way a company should treat a customer who buys multiple versions of their products.
seems same here with hard disc purchased paid for a full version ultra
on purchased disc was only 2 channel software not the ultra 7.1 what I paid for ?
|
|
|
have current patch 9.02528.51
same thing happened 2010 title any updates availible
ah got it working by updating video card current drivers 197.13 nvidia
|
|
|
the current patch 9.0.2528.51 worked for me on the 2010 no menu issue and along with OCD firmware update.
under what OS are you updating.....set admin rights on vista to run updater
|
|
|
Quote:
Quote:
Sounds to that your optical drive don't support blu-ray play back only dvd.
if is a BD player check firmware update and follow instructions
Read again. Before upgrading to 9 Ultra, I had no problem playing all other Blu-rays that I own. I will check my firmware for my PLDS BD-RE DH-4B1S. Man, I so hate hunting for drivers... Not enough time atm to check, have to run to work!
i get a link----> dell BD with the numbers you gave also can be a lite-on or phillips optical drive.
best make sure and open case to verifi who's drive it is and model , it will also show version. if this computer is a dell best go their site and get drivers from your machine service Number and match up the brand of OCD
|
|
|
|
Quote:
Ok, so I've had PowerDVD BD Edition since I bought this PC back over a year ago. I was having the same problems with 2012 so I broke down and upgraded to the PowerDVD 9 Ultra. Patched up to build 9.0.2528.51 and I cannot get it to play at all now. After it tries to load I get an error saying I need to update it. I've even tried both Star Trek & Transformers Blu-rays and I'm getting the same error and it use to work before so I presume this error is going to occur with all Blu-rays. I've checked with a standard DVD and it plays with no problem (faster response time too compared to my older version of PowerDVD).
EDIT 1 I've even tried restarting my PC and I'm still getting the error. I'm going to uninstall and try a fresh install of PowerDVD 9 Ultra and then patch up and see if that works.
EDIT 2 Well, after much hassle and having to dig up my restore disc to re-install my initial 7.3 edition so that I could upgrade again, I'm still having the same error of not being able to play ANY Blu-ray disc. Sent a ticket to CS and hope to get a reply soon.
Sounds to that your optical drive don't support blu-ray play back only dvd.
if is a BD player check firmware update and follow instructions
|
|
|
funny same issue here with 2012 movie and 9.0.2320 cyberlink software
plays all the preveiws but no menu icon's on menu screen.
also i don't use moovieLive software it a waste of resouces IMHO
http://forum.cyberlink.com/forum/posts/list/10103.page
doh i see 2523 patch
whats with cyberlink, the updater seems broken after first update, looks gotta to do manual updating
going to update and report back when done,
YES the update fixed menu
|
