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PowerDirector (previous versions) » Error code 2 message for PD 18 after Windows 10 update » Go to message
Quote Please follow the steps in this post to see if we can figure out what's going on
PowerDirector (previous versions) » Error code 2 message for PD 18 after Windows 10 update » Go to message
None my MOV or MP4 files work when they are in timeline. They give Media Source Error (Error code 2) after Windows 10 update. The update on Windows 10 displays "2023-04 Cumulative Update for Windows 10 Version 22H2 for x64 based Systems (KB5025221) and this caused PD18 gives Media Source Error (Error code 2).

Media Source Error Report :
Error type : Video cut
Material type : Video
Error information : Unknown
Material filename : C:\Program Files\CyberLink\PowerDirector18\SampleClips\pal\Skateboard.mp4
Detailed information : hr = 0x80040217, at ..\CES_Source\Src\CES_Engine\CES_MediaLoader.CPP:4510
Source filter GUID : E436EBB5-524F-11CE-9F53-0020AF0BA770
Splitter filter GUID : A05CDF6C-287E-47A1-A407-A477A8A5FDCA
Video decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
Video hardware decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B

To work around that I need uninstall KB5025221 on Windows update.

Any suggestions .

Thanks!
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