Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet | Advanced Search >
Forum Index » Profile for OHAGNT » Messages posted by OHAGNT
  • Recent Topics
  • |
  • Register
  • |
  • Login
YouCam & PerfectCam » YouCam 10 Virtual Backgrounds » Go to message
Quote


Thank you very much!


I have frankly been getting the run around from the tech support again today and I am at the point that I think it may be best to get a refund made for the products I bought? I heard such great things about your products and I was kinda excited to try them! I had all of the minimum requirements looked at on my end and my computer is okay! Is there anyone else I can talk to? I have now spoken to the tech support 4 times! They keep wanting to send me an email back asking for more information. It is to the point I am very frustrated!
YouCam & PerfectCam » YouCam 10 Virtual Backgrounds » Go to message
Quote Hello,

I've never had any trouble using the backgrounds, and you seem to be the first one who has reported that here. You might want to contact support and ask them if they have any suggestions.

https://membership.cyberlink.com/support/service/technical-support.do

Also make sure your computer exceeds the minumum system requirements and that your GPU driver is using the latest version.

Cheers
YouCam Moderator


Thank you very much!
YouCam & PerfectCam » YouCam 10 Virtual Backgrounds » Go to message
I cannot get any virtual backgrounds to work! Has anyone found a solution for this? I have removed and reinstalled the program for YOuCam10 twice! I am running Windows 10 64bit
Go to:   
Powered by JForum 2.1.8 © JForum Team