Messages posted by Erin

I just got these two titles from Netflix. Looks like they've never been viewed before--brand new.

When I load the discs PowerDVD tells me this is my first time trying to view a BD-ROM, and insists I choose a region. My region was set when I first purchased this system (Dell XPS M1730--4GB Ram--Dual Nvidia GTX 8800M--Vista Ultra), and I haven't changed it since.

I humor the dialog however and rechoose "1" as my region, and from there I'm greeted with an error:

[Error code: 80040154
Internal error.]

When I click on "Detailed" I see the following:

[The error code is undefined.

Contact http://support.gocyberlink.com. Please tell us how this internal error occurred in a detailed manner.]

Okay, but there's no way to do this at that website that I can find, so I'm here. I just watched a bluray last week on this system--no problems. That title was "BC 10,000".

I'm using: PowerDVD 8 Version 8.0.2815a.0

I checked and that's the latest patch. The very latest.

Hey armondo, I installed the patch and was able to watch "The Happening". For anyone still suffering and finding it impossible to navigate Cyberlink's unnavigable site, the actual link to the patch is here:

http://www.cyberlink.com/multi/download/patches_1_ENU.html

It's the first "Download" button.

I can't speak for anything being wrong with other BluRay discs because I only have one to three at a time from Netflix. But I can say it plays "The Happening" once this patch is installed.

And my god it's an outstanding movie. M. Night Shylaman is a gifted writer and director. I've watched other films he's written, produced, and directed, too, and he has yet to fail my interests.

Quote: That is the same version I was using and all played up untill "The Happening" like you. I installed the patch availiable on the cyberlink website 2021a and the happening now plays. ...

Took me awhile to find the patch you mentioned. It would have been more helpful if you provided a link. Cyberlink's website is barely navigable. I'm downloading it now and will report back with any news, good bad or indifferent.

Since I'm not going to be watching Iron Man on DVD (saw it in the theaters), I'm not worried about not being able to watch that film. However, it installing build of PowerDVD 8 is going to cause certain movies not to play, then it's obvious that there are going to be problems all the same one way or the other.

I'm also having the same problem with "The Happening". I've been watching Blu-rays for months on my Dell XPS 1730--an outstanding piece of technology--and suddenly I get "The Happening" from Netflix and it won't play, the same exact symptoms as described above.

I actually thought it was something wrong with the disc, so I reported the first copy that was sent out to me as damaged and got a second copy. And now it's clear to me that it's not something wrong with the disc, but with PowerDVD.

The link provided above looks like patches for PowerDVD 7. I'm running PowerDVD 8, build 8.0.1830.50.

I'd really like to feel that I can rely on this $100 piece of software to play blurays on my system, as advertised.

Not being able to play blurays constitutes a breech of contract, if I'm not mistaken.