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Since both errors relate to “Preview Cache Files” I'd probably delete all with pref > General and Manually Delete button in a new PD20 session or delete the cache folder.
These proxy and/or preview render cache files appear to periodically cause issues in an edit session. After removal as above see what issues appear.
Jeff
I think that was it!! Thanks!! Lol, it's probably pretty obvious to someone more knowledgeable than I am.
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Hello,
Having some issues.
When I produce my video clip.
I can hear sound, and the titles show up, but the video is all black.
It is series of video clips, sound clips, and image (snapshots from the video)
We I do a preview render, it works. When I produce it, I get and error.
There are multiple effects, sound edits (via Audio Director)
If I close the project, and PD365, reload it. I can then produce it
(.mp4 at 480x480 h.264)
Error:
Media Source Error Report :
Error type : Video cut
Material type : Video
Error information : Unknown
Material filename : C:\\Videos\Preview Cache Files\team0_006c72aa.mp4
Detailed information : ..\CES_Source\Src\CES_Engine\CES_MediaLoader.CPP:1617
Source filter GUID : E436EBB5-524F-11CE-9F53-0020AF0BA770
Splitter filter GUID : A05CDF6C-287E-47A1-A407-A477A8A5FDCA
Video decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
Video hardware decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
(I saw this error thread, but it is from 2014: https://forum.cyberlink.com/forum/posts/list/39338.page)
Running Windows 10, latest update.
Suggestions?
Thanks!
Veepo
I have no answers, just hoping that if there are more of us with the same problem, there may arise a solution! In my case, the produced video works, but when I go back to edit more of the PD video, the imported screen recording is black. I have a screen recording (using the PD function) and an audio recording (edited in AD). At Either end I have an image and PD intro and outro cards with fades--that all works fine. It's just the screen recording that doesn't work consistently and the error message popping up every time.
Media Source Error Report :
Error type : Video cut
Material type : Video
Error information : Unknown
Material filename : C:\Users\mary\Documents\CyberLink\PowerDirector\Preview Cache Files\team1_03b8bf2f.mp4
Detailed information : ..\CES_Source\Src\CES_Engine\CES_MediaLoader.CPP:1617
Source filter GUID : E436EBB5-524F-11CE-9F53-0020AF0BA770
Splitter filter GUID : A05CDF6C-287E-47A1-A407-A477A8A5FDCA
Video decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
Video hardware decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
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