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Produce Error?
Veepo
Senior Member Joined: Feb 04, 2018 22:52 Messages: 201 Offline
[Post New] Dec 03, 2021 14:51
Hello,

Having some issues.

When I produce my video clip.

I can hear sound, and the titles show up, but the video is all black.
It is series of video clips, sound clips, and image (snapshots from the video)

We I do a preview render, it works. When I produce it, I get and error.
There are multiple effects, sound edits (via Audio Director)

If I close the project, and PD365, reload it. I can then produce it
(.mp4 at 480x480 h.264)

Error:

Media Source Error Report :
Error type : Video cut
Material type : Video
Error information : Unknown
Material filename : C:\\Videos\Preview Cache Files\team0_006c72aa.mp4
Detailed information : ..\CES_Source\Src\CES_Engine\CES_MediaLoader.CPP:1617
Source filter GUID : E436EBB5-524F-11CE-9F53-0020AF0BA770
Splitter filter GUID : A05CDF6C-287E-47A1-A407-A477A8A5FDCA
Video decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
Video hardware decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B


(I saw this error thread, but it is from 2014: https://forum.cyberlink.com/forum/posts/list/39338.page)

Running Windows 10, latest update.

Suggestions?

Thanks!

Veepo
harpwitch [Avatar]
Newbie Joined: Jun 06, 2020 11:39 Messages: 2 Offline
[Post New] Apr 18, 2022 11:33
Quote Hello,

Having some issues.

When I produce my video clip.

I can hear sound, and the titles show up, but the video is all black.
It is series of video clips, sound clips, and image (snapshots from the video)

We I do a preview render, it works. When I produce it, I get and error.
There are multiple effects, sound edits (via Audio Director)

If I close the project, and PD365, reload it. I can then produce it
(.mp4 at 480x480 h.264)

Error:

Media Source Error Report :
Error type : Video cut
Material type : Video
Error information : Unknown
Material filename : C:\\Videos\Preview Cache Files\team0_006c72aa.mp4
Detailed information : ..\CES_Source\Src\CES_Engine\CES_MediaLoader.CPP:1617
Source filter GUID : E436EBB5-524F-11CE-9F53-0020AF0BA770
Splitter filter GUID : A05CDF6C-287E-47A1-A407-A477A8A5FDCA
Video decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
Video hardware decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B


(I saw this error thread, but it is from 2014: https://forum.cyberlink.com/forum/posts/list/39338.page)

Running Windows 10, latest update.

Suggestions?

Thanks!

Veepo



I have no answers, just hoping that if there are more of us with the same problem, there may arise a solution! In my case, the produced video works, but when I go back to edit more of the PD video, the imported screen recording is black. I have a screen recording (using the PD function) and an audio recording (edited in AD). At Either end I have an image and PD intro and outro cards with fades--that all works fine. It's just the screen recording that doesn't work consistently and the error message popping up every time.


Media Source Error Report :
Error type : Video cut
Material type : Video
Error information : Unknown
Material filename : C:\Users\mary\Documents\CyberLink\PowerDirector\Preview Cache Files\team1_03b8bf2f.mp4
Detailed information : ..\CES_Source\Src\CES_Engine\CES_MediaLoader.CPP:1617
Source filter GUID : E436EBB5-524F-11CE-9F53-0020AF0BA770
Splitter filter GUID : A05CDF6C-287E-47A1-A407-A477A8A5FDCA
Video decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
Video hardware decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
[Post New] Apr 18, 2022 13:29
Since both errors relate to “Preview Cache Files” I'd probably delete all with pref > General and Manually Delete button in a new PD20 session or delete the cache folder.

These proxy and/or preview render cache files appear to periodically cause issues in an edit session. After removal as above see what issues appear.

Jeff
harpwitch [Avatar]
Newbie Joined: Jun 06, 2020 11:39 Messages: 2 Offline
[Post New] Apr 18, 2022 16:08
Quote Since both errors relate to “Preview Cache Files” I'd probably delete all with pref > General and Manually Delete button in a new PD20 session or delete the cache folder.

These proxy and/or preview render cache files appear to periodically cause issues in an edit session. After removal as above see what issues appear.

Jeff


I think that was it!! Thanks!! Lol, it's probably pretty obvious to someone more knowledgeable than I am.
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
[Post New] Apr 18, 2022 19:56
Quote


I think that was it!! Thanks!! Lol, it's probably pretty obvious to someone more knowledgeable than I am.
Not just more knowledgeable, it's JL_JL. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
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