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Quote Hello,

I am not having issue with 4K Mov files from my iPhone here. Can you use MediaInfo with the clip and post the details about it so we can have a look?

Your DXDiag file and a short sample clip would also be helpful to users I am sure.

Cheers
PowerDirector Moderator


Attached is my stuff. Ever since I upgraded to PD20, this has been an issue along with crashing and no "FVRT" for my producing when I finally get anything edited.

All my .MOV 4K files do this. Once the reduced files are created, this doesn't happen on the .mp4 but when it renders, the lines are there.

Multiple inquiries with Tech Support about crashing, no FVRT, and this new bars/aliasing lines hasn't done anything.

I've done 3 or 4 full uninstall, deleted all my files and preferances, and reinstall with zero luck.

I'm ready to ditch this PC crap and get an M1 Mac with FinalCut.
with the latest update to PD20, my project is rendering and displaying all my 4K .mov files from iPhone with aliasing lines and bars.
My 1080P and 4K mp4 from Fuju camera are fine.

Has anyone experienced this? When I try to produce in FVRT, it crashes each time. see screenshot.
This has been driving me crazy since the update. After a few produced videos, I noticed my production times went to 5X the usual time.

I always had the Fast Video with Hardward (NVIDIA) checked and just noticed that in PD20, its gone.

I've tried all the online fixes with zero luck.

NVIDIA card is updated
Intel UHD GFX is updated
Registry has been edited and set the applicable to "0
Uninstalled, rebooted, and reinstalled.
All with zero luck on getting the "Fast Video...." to show up ungreyed out or allowing me to select which GFX to render with (Intel or NVIDIA).

Anyone else having this issue? This is driving me insane troubleshooting this.
Latest update disappointed me for setting entire track to a set dB by clicking at the start and typing the number you need.

That way is now missing, it makes you drop a dot in front and at the end to set the level same across whole clip.
This really messes up my workflow.

I don't want to use slider as it doesn't have enough resolution to get the exact level I need.
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