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PowerDirector (previous versions) » Can't seem to find my download » Go to message
Quote Adding to what TDK1044 already posted. This can happen when the email for purchase has say a mistyped character. Look at your original screenshots if you made any. Look in your junk mail folder too in case it's there.



I recieved an email stating that I purchased, but nothing more than that.
PowerDirector (previous versions) » Can't seem to find my download » Go to message
Quote


Hi, Mary, there's a lot of missing information here. What version of PD18 have you purchased? The stand alone version or the subscription version? Are you upgrading from a previous version or is this a clean install?




It is the stand alone verison. I bought 2 clean installs and 2 upgrades for my team. I still have not heard anything from Cyberlink.
PowerDirector (previous versions) » Can't seem to find my download » Go to message
I purchased software, but it's not showing up in my account. I'm having trouble contacting Cyberlink to help with this issue. You do guys know what to do?
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