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I am guessing you mean the Power2Go splash screen? Can you try restarting Windows and then trying to launch Power2Go again? If that doesn't work, try reinstalling the software.


Splash screen, right ...

Restarted, same result ...

Reinstalled with Admin elevation ... works fine ...

The moral of this story is don't install Power2Go through an RDP ...

Thanks Dave
Quote what is the "label"?
do you have a picture for this?

So when you double-click the icon to start the program, a label, icon, picture, logo thing pops up that says Power2Go ... it dissappears very quickly, hard to capture ... seems like a normal part of the startup up but then there is no window for Power2Go ...
It shows running in Task Manager but the window does not open ... ?
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