Power2Go opens and shows the label ... then the label disappears and nothing else happens ...

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Alennx

Newbie Joined: Aug 26, 2019 20:24 Messages: 3 Offline

Solved by

Aug 26, 2019 20:35

It shows running in Task Manager but the window does not open ... ?

sumerJ

Contributor Joined: Nov 28, 2013 05:37 Messages: 377 Offline

Aug 26, 2019 21:55

what is the "label"?
do you have a picture for this?

This message was edited 1 time. Last update was at Aug 26. 2019 21:55

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Aug 26, 2019 22:09

Quote It shows running in Task Manager but the window does not open ... ?

I am guessing you mean the Power2Go splash screen? Can you try restarting Windows and then trying to launch Power2Go again? If that doesn't work, try reinstalling the software.

Dave

This message was edited 1 time. Last update was at Aug 26. 2019 22:19

Alennx

Newbie Joined: Aug 26, 2019 20:24 Messages: 3 Offline

Aug 26, 2019 22:11

Quote what is the "label"?
do you have a picture for this?

So when you double-click the icon to start the program, a label, icon, picture, logo thing pops up that says Power2Go ... it dissappears very quickly, hard to capture ... seems like a normal part of the startup up but then there is no window for Power2Go ...

Alennx

Newbie Joined: Aug 26, 2019 20:24 Messages: 3 Offline

Aug 26, 2019 22:36

Quote

I am guessing you mean the Power2Go splash screen? Can you try restarting Windows and then trying to launch Power2Go again? If that doesn't work, try reinstalling the software.

Dave

Splash screen, right ...

Restarted, same result ...

Reinstalled with Admin elevation ... works fine ...

The moral of this story is don't install Power2Go through an RDP ...

Thanks Dave