|
|
Good Morning Serge,
thank you for your thoughts. Something I had not tried. Just downloaded the Power Producer Trial as suggested. Installed as simple as falling of a lig.
Un-Installed it went just the same.
Tried to Install power Producer, got to about halof way then, Power Producer has been detected on your system.
So it looks like I am stuck.
Once again
My Sincere Thanks for your thiught.
Bery kind of you.
Patrick
|
|
|
Hi Dafydd,
My sincere Thanks for your time and assistance. I am still very puzzled as to why PD won't install. But it won't so I'm stuck and have to decided what to do.
My Sincere thanks
Kind Regards
patrick
|
|
|
Hi Dafydd,
Sorry but I believe that I may owe you an apology. Re-Reading mmy last message to you. Someone who is trying to help, sound just a little on the Short to Rude side. You have my sincer apologies. Didn't mean to snap at you.
Perhaps I'm wrong.
O think all things being equal, if I have this right, if not please correct me.
Un-Install O\S.
Re-Install clean O\S from Scratch. The XP Pro Disk with SP1, followed by SP2.
Once that is doen, you are saying that I can simply download the latest Update??
Is there aspecific page where I can obtain the latest Updaye.
Reason I ask is that last time I did an Install, and weht to Update, it seemed to take forever.
If there is a quick way I'm all for it.
Going back to Nero.
Right from when I first started using Nero 5. They have always provided the following Tools to get users out of Trouble@
General Clean tool.
Driver-CleanTool
Registry Checker
InCd-CleanTool
They advise that you un-Insall from Add\Remove. Then check using the tools supplied.
I'm staggered to find that Cyberlink have nothing to offer.
So if a user get's into trouble. like now, you have to Re-Install the O\S.
Not good in my Huble opinion.
I have always rered Cyberlonk veru Highly. They have now got a rather large dent in thero rep. from me.
Sorry.
Once agaion, you have my apologies.
My Sincere Thanks
Lind regards
Patrick.
|
|
|
Morning Dafydd,
There are a number of points which you hace presented to me. Please let me put you straight.
I had just reformayyed my Hard Drive then Installed the O\S including SP2.
Then I carried out the upfates. Perhpas wrong, but that is the way I understood then to wotrk.
Once that was all done I started to Install my Programs.
Power Director Premium 5 was Installed and I hads been Editing with it , No Problem.
I also installed Power DVD7. No Problem or with any other installation, including Nero7 which I thimks is probanly more demanding tham Power Director, nut that is a matter of opinion.
It was after I had gone through a number oif Automatic Updates from MS, possibky that I first discovered my problem.
I Opend Power Director5 Premium to be shown this " ffdsho.exe" at which time I contacted " Customer Support ".
I was advised to follow a particular series of instructions, which I did.
From there it just got worse.
What I am have a hard time believing is that Cyberlink DO NOT have a General Clean Tool for such Incidends. I wonder Why.
Nero have alway have had " Clean tools " because they possibly anticipate problems with their users and the Un-Installation process which can be a bit of a nightmare.
Just one man's opinion.
So I didn't mess up installing PD5. Quite the reverse.
My Thanks for your input though.
My Sincere Thanks
Pat
|
|
|
Hi Dafydd,
My last request to Customer Support was I ve,ieve a very reasonable one.
Ig Nero canp Provide a " Genetel Clean Tool " for thier system to cover eventualities just like this, then why do Cyberlink nopt provide any gorm of Vleaning utilotoes.
It#s a bit reich , when you run into trouble that the answer seems to be. RE-Install your O\S.
Is there no sucg tool abao;able anywhere???
My Sincere thanks
Pat
|
|
|
Good afternoon Dafydd,
I have already done all of that and have just checked to be absolutely sure.
I have treid Searching the Registry for anything like Power Director. Nothing.
I have Power DVD 7 Installed as of yesterday afternoon. Prior to that I had Un-Installed it, and delete the Cyberlink Folder. That meant I had nothibg of Cyberlink on my system. Tried to Install Power Director 6, gets abot half way to install then stops and advises that I have Power director Installed.
There is only one place on my system where Power Director name appears. Tha is in my E:\ Utilities Drive where I keep all of my Downloads, and My PDF Cyberlink manuals etc. I have even resorted to Unpluggung the USB connection to that drive just in case.
Still have the same problem. I cna install anything else other than Power Director. Help
My Sincere Thanks
Pat
|
|
|
Good Afternoo Dafydd,
Sounds like you are from Wales.
My Sincere Thanks for your very fast response. As best as I can the following:
Power Director5 Premium Full Version.
Powwer Director 6: Build 6-Cyberlink_1731b_VPEO70411-01 4.0.100/1190.
I am desperate fro a quick solution. Not Re-Install windows.
Christmas is coming and I am going to need PD on my system.
I hope that you can emulate " Merlin "
My Sincere Thanks
Kind Regards
Patrick ( Pat )
|
|
|
Good Afternoon,
This is my first attempt at trying to gain assistance regarding Power Director 5 and 6.
Explaination:
My systen crashed, I then had to clean and format the disk, then re-install Windows XP Pro. The problem with this is that it takes approximately three days of my time. My XP Pro Disc was purchased in 2004 and came with SP1. I also have the SP2 disk, but it still takes about three days going through all the update. That's the background.
When I reinstalled Power Director 5 I got a message on screen advising that" FFDSHOW" was installed did I want to continue , or a similar message.
I stopped and contacted Customer Support. Having gone through any number of variants, the end result was that I should Un- Insatll Version 5, and Install version 6.
Installed , or tried to install version 6, after going through the Un-Installl process of Version 5, to find that about half way throught the Install of Ver 6. Stopped and advised that I already had Power Director Installed.
Check, could fine nothing, Checked throught the Registry for any Power Director entry, Nothing. Did a Search using all possible variatione on power director. Found Nothing.
Customer Support advise that I must Re-Install Windows XP Pro.
I find thai all rather strange in that I can and have installed programs like Nero 8 since the above. No Problem.
It appears that if i try to Install Power Director, I can't.
Can anyone assist in this matter.
Sorry for being so long winded, but at least you now have the full picture.
My Sincere Thanks
Patrick
|
|
|
