This is my first attempt at trying to gain assistance regarding Power Director 5 and 6.
Explaination:
My systen crashed, I then had to clean and format the disk, then re-install Windows XP Pro. The problem with this is that it takes approximately three days of my time. My XP Pro Disc was purchased in 2004 and came with SP1. I also have the SP2 disk, but it still takes about three days going through all the update. That's the background.
When I reinstalled Power Director 5 I got a message on screen advising that" FFDSHOW" was installed did I want to continue , or a similar message.
I stopped and contacted Customer Support. Having gone through any number of variants, the end result was that I should Un- Insatll Version 5, and Install version 6.
Installed , or tried to install version 6, after going through the Un-Installl process of Version 5, to find that about half way throught the Install of Ver 6. Stopped and advised that I already had Power Director Installed.
Check, could fine nothing, Checked throught the Registry for any Power Director entry, Nothing. Did a Search using all possible variatione on power director. Found Nothing.
Customer Support advise that I must Re-Install Windows XP Pro.
I find thai all rather strange in that I can and have installed programs like Nero 8 since the above. No Problem.
It appears that if i try to Install Power Director, I can't.
Can anyone assist in this matter.
Sorry for being so long winded, but at least you now have the full picture.
My Sincere Thanks
Patrick
This message was edited 1 time. Last update was at Nov 21. 2007 09:06