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I have been a user of PowerDVD since version 5. When I purchased PowerDVD 9 I was gifted with Silver Membership. That went to Gold with PowerDVD 10 and then Platinum with PowerDVD 12. I just received notification of the availability of PowerDVD 13 and when I logged on the site to purchase it, I find that I have been downgraded to Silver. With Silver Membership you only get a 10% discount and no other perks, whereas with Gold and Platinum, the perks are more and better.

I want my Platinum Membership back. I am not going anywhere as PowerDVD is the best media suite I have ever used and I will continue to use it.

Kim Phillips
If I pause the movie, say to go get refreshment, or answer Nature's call, the subtitle function is sometimes, but not always, turned on, when I unpause the movie and continue watching. Although annoying, this is easily fixed; not so the credits running during playback.

NOTE: Since I received my HD-DVD/Blu Ray drive (LG model GGC-H20L) I have not had either of the above problems. Will keep you all posted should they arise.

Kim

Dell XPS 410
Intel Core2Duo E6600
2GB Corsair PC6400 DDR2 Ram
Geforce 8800GT-512
LG Electronics HD-DVD/Blu Ray Drive (Model GGC-H20L)
Bump: Any fix available for this problem? Now it started doing it with Fellowship of the Ring. This is crazy!

Kim

Dell XPS 410
Intel Core2Duo E6600
2GB Corsair PC6400 DDR2 Ram
Geforce 8800GT-512
Onboard 16X DVD R/W
XBox 360 HD-DVD Player
First of all, this is not exclusive of PowerDVD Utra 7. I had PowerDVD 7 installed prior to upgrading to Ultra and it did the same thing. Here is the deal:

I begin watching a movie (in this case, Lord of the Rings, The Two Towers-Extended Edition). While the Prologue (where Gandalf fights the Balrog) is running, There are credits in the center top of the screen flashing:

Philippa Boyens, Writer...Peter Jackson/Director/Producer/Writer...Fran Walsh, Writer/Producer, etc.

Then, after the Title screen and the movie actually begins, every time a major character is on screen, their name followed by their character name flashes on screen:

John Rhys-Davies, Gimli...Sean Astin, Sam...Elijah Wood, Frodo...Billy Boyd, Pippin...Dominic Monaghan, Merry...Viggo Mortensen, Aragorn, etc.
And when no major characters are on screen, it repeats the first credits, over and over again (Philippa Boyens, Peter Jackson, Fran Walsh, etc)

I have made sure there are no changes to the Configuration (no Subtitles, Closed Captions, etc).

I am at my wit's end. It is damn distracting, I must say.

Has anyone out there experienced the same or similar?

Kim
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