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I may be a bit late to this party however I got here as I was wanting to know the same thing
So for the benifit of others who end up here my workaround was to split the audio from the video then copy the audio part to the number of audio tracks I had in the MP4 to new tracks.
I could then right click and select "Audio lanugages" and set each tack.
Then using the Audio mixer room set my levels.
I was using PD16.
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Thank you so much for this! It completley fixed the problem! The instructions were alittle hard to understand, but I got it eventually.
Could you please explain this in "dummy terms" on how to do this? I can get to the destination folder, but I don't understand what it means to rename it as a back up. I'm a little computer literate, but not enough to really understand all of the lingo. I would need a little more of an explanation. I've downloaded the appropriate patch or "hot link". Any help would be greatly appreciated.
Excellent thread sorted my problem...
What the OP is saying from Explorer you can right click and select rename, then just add ".old" to the file in question .e.g ScreenRecorder.exe.old
that way you have the old file, in this case the old file is not much good so you could just overwrite the file with the one you have downloaded.
i.e. download the file to C:\Program Files\CyberLink\PowerDirector15 and overwrite the file if you are prompted to do so.
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I know this is nearly a year later, but thank you as I had this issue today, I have about 12 USB devices plugged in, however I have a wireless doogle for a controller which I unplugged first and low and behold the menu returned and I did not even had to restart PhD7
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