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Thanks for the ultra quick response Carl....should I have seen some kind of message confirming activation?
Hi Carl...found the "small print" in PD11 confirming internet access required to activate modules. Followed your instructions about producing the 2 file formats and also burn disc. Didn't get any messages confirming activation though....should I have?

Cheers

Don
Hi Carl.....Is this a requirement of PD11 also....to activate the module(s).

Thanks

Don
Thanks for the heads up Jim...Do they tell you all this when you purchase it?

Do you mean throw a H.264 video on the timeline?

Anything else I ought to know :

Cheers

Don
You're right Carl....most peoples first experience will most likely be with the OEM bundled software initially and they tend to be fairly seamless.

Thanks for all your help on this. I'm ready to buy now!!!
Hi Carl

Thanks for the prompt response and the level of information. Reading the links suggests that H.264 is supported in the trial version at the hardware level only. Checked my Graphics card (NVidia Quaddro 1000M 2Gb) and it is supposed to support H.264. Just upgraded to latest NVidia driver and still no luck....and in any case....if I enable hardware acceleration in PD10 I get the green screen issue with my HD files.

I am happy with performance levels without hardware acceleration so I guess when I purchase the full version I'll be OK.

However, I refer to a comment I made in another thread on a similar subject......The average guy looking for a consumer level product to simply produce their camcorder footage will struggle to navigate to the solutions to get all this working and will be put off this product. I think PD10 is perhaps the best in capability but others exceed it in terms of getting it up and running. Yes I know it is the trial version but some of the issues I have come across exist in the full version but for different reasons. For me personally though, I actually like working through these things.

Thanks Carl.
HI Carl312....Could you qualify the comment on H.264 in the trial version. Is it ANY H.264 content? Is it limited to Windows XP? (I am running Windows 7 Pro 64bit). Is this publicly acknowledged by Cyberlink?

I have just installed the trial version. Can import, edit and produce the files (.TOD) from my JVC Everio HD7 camera just fine. However, my GoPro Hero2 outputs all content (regardless of resolution) as H.264. The full HD clips I can import but get this error when adding to the timeline. However, if I let PD10 create a shadow file then I am able to add this to the timeline, can edit it but not produce. Anything lower than full HD then PD10 doesn't create a shadow file and therefore I can't do anything with it. Admittedly both scenarios are not good as I can't produce anything at the end.

I just need a little confidence that if I pay for the full version I will not run into this issue.....

Don't believe this is a codec issue outside of PD10 as I can play all clips on numerous media players.

BTW - Running Windows 7 Pro 64bit, Quad core, 8Gb RAM. KLite Full (32 & 64 bit).

Thanks
My workaround is limited to the point of being almost useless. Whilst I can now edit HD clips from my GoPro in the timeline I cannot produce them....It let's me get all the way to the end of the production process before it throws the same error. I have seen another thread which suggests there is an issue with the trial version of PD10 for H.264....So I guess I may have to bite the bullet and purchase it relying on the 30 day refund period if it still doesn't measure up.

That said....I have successfully worked with the files (.TOD) from my JVC Everio HD7. These files are Mpeg2 Full HD in a JVC specific container (I believe). I added transitions etc and then produced as Mpeg2 Full HD again. There was no perceivable loss of quality between the pre and post production video which I am really pleased with as I have seen some applications lose quality during the rendering process.


Edited to add clarity.
In the interests of completeness I have retested with YuriM's files. I couldn't play either of them before. Now 792 plays OK as there is a shadow file generated. No shadow file is generated for 793 and I still can't play it. This means my workaround has limited benefits depending on format.
I may have a workaround. I imported the same media but this time I enabled the shadow option AND let it finish generating the shadow file BEFORE dragging it to the timeline. I seem to be able to play it now without the error message. But I won't always want to work with a shadow file so this may not be permanent solution for me. Though I guess if this is a "feature" of the trial version then I may be OK if I purchase it. Only way to know is to buy it and test it in my own environment and use the 30 day refund if it still persists.....
I have a similar problem. I too am using the trial version.

Win7 64bit
PD10 10.0.0.1703
Klite Codec Pack - Basic
Quicktime 7.7

File is imported from GoPro HD Hero2 set to NTSC (as is PD10) at 1920x1080.

File plays OK from media library window but not from timelime. Get same error message as you.

Downloaded your 2 files. Changed my PD 10 back to Pal. Can play both files from library but I get error message on BOTH files from timeline. I don't think this really is a codec issue as the files play OK in most media players (and can be played from the library window in PD10)

Not being funny but surely this should all be a bit more plug and play.....average home users are not going to even begin to try and work some of this stuff out.

Could it be related to the trial version??
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