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Hi,

Just to avoid any confusion, can you specify exactly which version of PDR you are using?

https://forum.cyberlink.com/forum/posts/list/97579.page#post_box_392512

Cheers
PowerDirector Moderator



I'm using PD 365 version 21.0.2123.0
During edit the program crashes off completely. It does this when I try using tracker or FX blur.
I seem to not be able to use any blur fx when in tracker window too and several other FX like vignette (focus)
I have just purchased a full year subscription and not happy that Im unable to use the effects. And especially that it is crashing my work too! I downloaded the software. please can you tell me how to correct this as soon as possible?

I have never had this problem before in previous subscriptions. its only since installing the latest software.

Thank you.


365 essential subscribed for full year.
when editing and trying to add affects such as blur or guassian blur it crashes powerdirector.
this week my powerdirector 20 is crashing . Just dissapears when Im working. Im using a new gaming laptop so spec is not an issue. I downloaded a patch from cyberlink and also uninstalled virus software. This doesnt seemed to have repaired it. Not happy as I loosing my work!
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