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Disc is Cars 2 European edition - back of the disc shows Region ABC
Now I haven't seen the same sort of graphics distortion I had with Star Wars but I have seen some strange behaviour with the new Cars 2 Blu Ray I watched today.

A couple of times the disc has frozen/screen has gone black and the disc has stopped playing. There's been a number of audio glitches where the audio will just cut out for a second too.

This is the 4th BD I've watched today and the only one that's caused problems. The other discs were Ratatouille, Beauty and the Beast and Cars.

Obviously all Disney releases, the only difference being that this disc is brand new released less than a week ago.

I presume there's something changed (again) in the BD protection. Must we encounter problems with new discs and Power DVD with this much regularity? It's becoming very tiresome.

Anyone else experiencing similar issues?
Watched Star Wars Episode III for around 30 minutes after removing the security update as per that workaround and I can confirm that this appears to have resolved the problem. First CPU core is still up at 100% but the pixelation has gone.

Hardly ideal removing a Windows security update but at least it provides a workaround until the problem can be fully patched.

Thanks Michael
Disappointed that this is still an issue. Regret purchasing Power DVD 11.
Hi Michael,

Great news - thank you very much. Managed to get around it by using AnyDVD to interface between PowerDVD and my Blu-Ray discs but I'm only using a trial.

If this gets fixed it saves me having to pay out another £60.

Many thanks,

Matt
What blu ray disc are you playing?

Have PowerDVD running windowed and open up your task manager - have a look at your CPU utilisation - what's the first core doing?

As you can see from these two pictures - Star Wars is absolutely destroying that first core, Toy Story 3 plays without a problem.

Hopefully once this is released next week and more people have their copies, people will stumble across this forum post rather than having to spend 24 hours trying to figure out what on earth was causing the problem.

So, it looks like a PowerDVD issue - it looks like its related to the Avatar problem. When can we expect a fix? I've paid a lot of money for a piece of software that won't do what I want it to do at the moment. Considering how long Avatar has been out on Blu Ray for, do we think we'll have to wait 12+ months before we see a resolution to this problem?
Think I've figured this out.

Outstanding bug for Power DVD:

[033] [investigating] high CPU load on one Core while AVATAR BD playback on Core2Duo CPU

Out of the 4 cores, the first processor core when watching Star Wars is super super high, basically working the hell out of it, all of the time. Watching Toy Story 3 and it's hardly taxing the first core.

Both Avatar and Star Wars are from Fox, I reckon this could be the same issue.
Changing the refresh rate from 30hz to 60hz has not resolved the problem.
Just wanted to add - as well as the artefacts, in some cases, the PowerDVD screen will go black and playback stops, I can quit PowerDVD and the system itself seems fine.
Update:

I think Star Wars suffers from the same bug in PowerDVD 11 affecting Avatar on Blu Ray, when playing any of the Star Wars movie discs, the first CPU core on a multi-core processor runs flat out. This is causing problems with playback - graphic distortion and some sound cut outs/player crashes.

Hopefully we'll see a fix soon?

PowerDVD full Version Full version 11 Ultra
PowerDVD SR Number DVD110811-05
PowerDVD TR Number TR110902-013
Operating System Windows 7 Home Premium
Do you use administrator or restricted user account? Administrator
Is your PowerDVD a Retail product or bundles with HW? Retail
Used VGA 1GB ATI Mobility 5400
Used VGA driver version 8.881
Used Audio device Onboard Realtek
Used Audio device driver version Latest
The Audio setting in PowerDVD and in OS (default devices) SP/DIF
Used ODD drive (full model name and Firmware Version) Hitachi + LG CT30N F/W A200
Used Display(s) 40" Samsung TV (1080p)
Which kind of display connection (HDMI/DisplayPort/VGA/DVI) HDMI
Whcih Display refresh rate do you use while Playback (24/25/50/60/120/...) color=darkred] 30Hz interlaced according to DXDiag - switched to 60hz to test if this is the fault[/color]
Are you using single or dual monitor environment Single
Are you using clone or extended mode (if use two display) N/a
(3D only) Please provide detail info about 3D setting in PowerDVD N/A
What kind of Antivirus SW are you using Microsoft Security Essentials
Which Internet Browser Software is installed Chrome/FF/IE9
Do you use virtual ODD (e.g Daemon Tools) No

I received my Star Wars Blu Ray box set super early (yay). Sadly, my Dell Zino 410 seems to be struggling to play them. It's a relatively new system, played a couple of blu rays with power dvd 11 and they were okay. I'm not sure if there's something new in the DRM used by the Star Wars BDs or what's going on but it's infuriating to say the least.

The discs will play but random artefacts appear on screen with no real pattern - sometimes you'll get a few lines of them, other times it will be the entire screen. I've tested the discs in my PS3 and they seemed to play okay. The screen corruption doesn't happen in the same place each time and doesn't happen every time - as I say some times it will play fine for 30 minutes, other times you'll see the artefacts every 5 minutes or so.

PC is not under any other load, no other applications are in use. RealVNC is installed but no remote sessions are active whilst playing. I've tried disabling the mirror driver which makes no difference.

Things I've done so far:

Upgraded PowerDVD 11 Ultra to the latest version (1/09)
Tried three different sets of ATI drivers
Disabled the VNC mirror driver
Turned off Hardware Acceleration in PowerDVD

I can't tell if PowerDVD is at fault, whether its my graphics card, RAM or whether its the drive. I ran memtest for 30 minutes and no errors were found, I need to run this overnight to allow it to do a few passes.

I played one of the extras on one of the accompanying BDs last night for over an hour and no artefacts were seen - the picture was 4:3 and not 1080p - it was more what I'd expect from DVD. I run the PC in 1920x1080, the TV supports this and I've watched 1080p mkv files and other 1080p blu rays without a problem.

Just noticed I'm running at 30hz, changed to 60hz to see if this fixes
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