Messages posted by ducky124

Quote:

If your goal is to just complain about the software then you need to contact customer service. The forum is made up of just video editors that use the software. Personally I wouldn't bother using software to edit video if it didn't work well enough for my purposes. So from experience I would say that you have a specific problem that probably can be corrected. And I totally understand how frustrating it might be when something doesn't work. I feel your pain!!

Best,

Kevin

The sad part here is I have already gone round and round with customer support. Unless they are spitting out their prepackaged script answers they are no help at all. you comment about using software the didn't work well enough is no help. I paid for this software. I should expect it to work as advertised. I would be more than happy to move on to something else if the refunded my money.

I am trying to edit together multiple video clips rendered by PD. So if there is an error it was created by PD.

Obviously there must be a software problem since this same problem is happening many different people. Your theory might hold true if the rendering stops at the same point every time, but it seems to pick a different spot each time. I have noticed it seems to stop when trying to render transitions between clips

I can honestly say this is probably the worst piece of software I have ever used in the 17+ years I have owned a PC

Quote: You get around you problems of too much enchantment, by doing only one or two enhancements only, then producing that section of video to it final output format.

You can then bring the enhanced video back to the timeline and continue editing.

It is good practice to break your project up into smaller pieces and work on one piece at a time.

this is just a total waste of time. If they just fixed their crappy software so it actually worked, we wouldn't have to make workarounds. This problem is not new to version 10. I am running version 9 with the same problem.there is definitely something wrong with the software if if can't render it's own transitions.
What's even sadder, you contact customer support and they are worthless......

that just seems like way to much effort.

when I use the wizard to create a photo slideshow is there any way to increase the duration of the pictures. The slideshow generated by the wizard doesn't enough time to really view each photo

The only thing that would make me buy it is if they refunded my money for version 9 and then guaranteed that 10 will not crash and lock up like the previous ones. This is the worst software I have ever used!

oh and tech support is useless.