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I think he means the white triangle pointed out with my green arrow.
I couldn't figure out how to attach a screen shot, but if you open the attachment, it's there.
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Quote:
1. Open up "My computer".
2. Right click your DVD drive.
3. Drag down to "Properties" and click "Properties".
4. In the Properties menu click the "AutoPlay" tab.
5. Click the dropdown menu and select the filetype that you want to change the action of. This time please choose "DVD movie" .
6. Under actions select either "Select an action to perform" or "Prompt me each time to choose an action".
7. If you chose "Select an action to perform" select what action you want to perform. This time please choose "Take no action".
8. Click Apply or OK.
9. If you chose "Prompt me each time to choose an action" the next time you insert a CD or DVD with that type it will ask you what you want to do.
Then each time you insert a DVD to your DVD drive, the DVD should not be automatically played by your DVD player software.
What OS are you running XP, there is no "Auto Play" tab to click on in"Properties" in Windows 7 ?
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You have to change that setting in windows. This assumes you're running Windows 7 :
Go to the control panel and find "Auto Play", you may have to choose "Icon View" to find it in the upper right hand corner.
In auto play look for all CD and DVD's in the left column (what ever applies) and in the drop down box next to them choose to do nothing or what ever setting you want.
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I need to make a correction first, the Microsoft Visual package that is installed when Power DVD10 is run, is the one that needs to stay. The other Visual package that comes in with Power DVD 11's final update {2408} is what needs to be uninstalled. With me it causes jerky play back right from the start.
I reinstalled the OS and ran all Microsoft updates as well as the optional ones, I am also running Microsoft Security Essentials, which I found had to be disabled. MSE caused jerky playback when it was running.
The problem with the jerky playback still persists, although it's very little, only happening about every ten minutes or so and each duration is very short. If it wasn't for my frame interpolation feature, I probably wouldn't notice it.
Here is the interesting part, when I change the refresh rate from 23.976 Hz to 24 Hz, the jerkiness changes its intervals. It happens more frequently at 24 Hz, but the duration is even shorter.
I believe that this is the best I can expect as I have exhausted all the possibilities that I think can cause this problem. The CPU is barely working at 1% or less and if there is something in the background that us causing this problem, I can't find it. Also note that I disconnected from the internet while all this is going on.
I would expect a computer based Blu-ray player to at least perform as well as my stand-alone player and changing the refresh rate that effects the jerkiness proves that there still needs to be some work done on Power DVD 11.
Hopefully DVD 12 will work perfectly...
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After a number of months I think I managed to find what is causing the random jerky play-back and it has very little to do with Cyberlink. Notice I didn't say nothing to do withe Cyberlink.
Power DVD11 (and possibly any other Blu-ray playing software) is affected by background tasks, whether it be from any given anti virus program, Windows update (security or otherwise).
Trying to find what application that is affecting playback is impossible since it's so random and in my case very short, only lasting a few seconds. Even when I have the task manager open it shows nothing when the "jerkiness" happens. The processor is barley working even when a Blu-ray is playing, showing less the .01% to 1% for Power DVD11 and even less for Windows.
So even though this is not really a solution, it's not totally Cyberlink's fault. The question is, why can't Cyberlink (Digital River) design a player that is not so easily effected by back ground tasks ???
@ Manoroid, if your problem is more prevalent at night, look for a program that is set to check and/or run updates at night.
I am running W7 right now with as many Windows applications shut off as possible. The problem with that is, that even when they appear to be disabled in the task manager under "Services" Windows still keeps throwing messages in the background that these things are disabled. These massages also appear to affect playback.
With me specifically Power DVD10 which is free for HP owners installs a Microsoft Visual package, when I install my upgrade to Power DVD11 and it's updates, another Visual package is installed. The first Visual package that was installed for the proper operation of DV10 interferes with the playback of DVD11. The jerky play back was quite severe, simply uninstalling the first Visual package solved this problem.
I am at the point now where it plays rather well with about 5 seconds of jerkiness every 10 to 20 minutes.
I am still tracking down what is causing this and when I reinstall the OS with all Updates I am hoping that Windows will stay quiet as to not affect DVD11.
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Thanks for the answer, I am still trying to figure that out, no time to watch anything until Friday.
It's not Anti_Virus though as there is none installed, I disabled Windows Defender and Firewall too.
It has been suggested on another thread to disable NAS process ?? Here are his instructions :
I've seen network monitor apps for things like multiple drive data syncing that run in 20 minute intervals interrupting data throughput. They could be disabled directly from the NAS control panel rather than in Windows on the local system.
Before further hunting I'd do a simple test to confirm/deny it's network related. Move a copy of the rip to the local hard drive, physically unplug the test system from the network, and see if the 20 minute crazy persists.
And another members explanation of what NAS stands for :
NAS stands for Network Attached Storage and is a device that host hard disks that you can access remotely using standard Ethernet network (Qnap is an example of such a brand amongst others)
Back to Google, I think it may have something to do with my secondary hard drive _ maybe...
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Thanks Mr. Fox ! 
I am still fighting with mine, I got it to the point where it will play real well for about 20 minutes. It then starts to get jerky for less then a minute and then is fine for another 20 minutes. 
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I don't want the code and you should not post it in a public forum.
The only thing I can suggest is to keep at Cyberlink or if you paid with a credit card, they can force Cyberlink to return your money. You have to provide a paper trail to the credit card company to prove that you have no working product.
If you send Cyberlink an email where you put your product key in and it says that it does not exist _ that is key.
Take a screen shot of that and make copies of all the on line receipts etc, showing them you have paid.
I am sure someone from Cyberlink will see this thread and give you satisfaction.
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Quote:
Quote:
I just purchased PowerDVD 11 Ultra yesterday (directly from Cyberlink on sale) and BluRay playback is horrible. BD movies are so choppy they are un-watchable. I purchased this on the recommendation of a friend as it has NVIDIA Cuda support.
My system is an Alienware M18x with Intel Core i7 2760QM, NVIDIA GTX 580M SLI and 16GB of DDR3.
I have tried Cowboys and Aliens, Conan the Barbarian and I Am Legend and all three movies are absolutely terrible.
I have already looked for known issues on the "Must Have Read" Thread. I have tried changing all settings, have Windows Aero set to disable with BD playback. TrueTheater features are un-checked.
What is interesting is that BluRay playback is silky smooth using my Nero Multimedia Platinum HD software. What do I need to do to get PowerDVD 11 Ultra to perform properly?
My Cyberlink DB & 3D Advisor report is attached. Thanks in advance for assistance.
Well, in an effort to correct this problem, I reinstalled the NVIDIA Verde drivers and now it's working correctly. That should not be necessary, but the good thing is that PowerDVD 11 Ultra is working OK now. If anyone else experiencing this has not already done so, try reinstalling your display adapter drivers.
Mr. Fox
When you reinstalled your NVIDIA driver, did you install it over top of it or did you do a clean install ?
In the advanced settings it gives you a chance to do a clean install where it automatically uninstalls things first.
Of course the other way is to simply ininstall it from "Programs and Features".
Thanks
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Please elaborate on "working Product". Is it not functioning properly or you didn't get a download e-mail and you have nothing for your money ?
If you paid with VISA all you have to prove is that you have nothing and they will return your money, but Cyberlink (Digital River) is a reputable company and you should not have any problem with them.
If you bought it through a third party vendor, then you may have gotten scammed.
If you used pay-pal outside of ebay then you're screwed.
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You could try one of these numbers, depending on where you are. (This assumes you missed these)
http://www.cyberlink.com/stat/company/enu/cyberlink-offices.jsp
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Jervais
The reason why it will not update is because you are running a trial version or there are no more updates.
Click on the "Gear" symbol in the upper right hand corner.
In that window click on "Upgrade" in the lower left corner.
In that window click on "Update" . If there is an update to be found, this is the best way of going about it rather then to try and guess which one applies from Cyberlink's update page.
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Thanks for the response, it's really appreciated, I don't think I am going to get a response from Cyberlink. None at all is the answer and it leaves me to assume they don't have the equipment to duplicate my problem or they can't be bothered.
I am satisfied that it's Cyberlink's software since Total Media Theater works well well at 23 Hz (23.976). I don't think Cyberlink has the recipe correct to work with frame interpolation.
I also found that ArcSoft forums are more of a videofile environment then here and much more helpful. Keep in mind it has lots of complaints too about their product and many comments that "Power DVD 11 works, what's the matter with Arcsoft". Most of the complaints over there are from the inability of the Start Wars discs not playing.
The problem with Cyberlinks software is that it's applying 3:2 pull down to a progressive disc. I think I am correct in saying that 99.9% of all Blu-rays are recorded at 23.976 fps progressive. Cyberlink applies the 3:2 pull down or makes use of the computers graphics card to do it so you can watch Blu-ray on a computer who's only refresh rate 60 Hz Progressive.
When I try to change this it doesn't work very well with Power DVD11.
I can play a Blu-ray with the settings you suggested and it works fine, but when I turn on my frame interpolation feature on my Panasonic PT-AE4000 projector, everything goes to hell. Setting my video card to refresh at 23 hz works better then applying 3:2 pull down and letting the Frame Creation feature deal with that mess.
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Hello Michael, Well I went into the task manager and permanently disabled Windows Firewall and Windows Defender and the problem is better, but far from cured.
At the beginning of Cowboy's and Aliens there is a long slow pan of the desert brush and it makes it through that just fine. About five or ten minutes into the movie it starts to get a little jerky and jumpy. If I hop all over the movie from scene to scene every thing seems fine until I let it play a bit and it starts the same thing.
I did a memory and hard drive test and nothing wrong was found.
Changing the refresh rate from 23 (23.976) to 24 Hz, makes very little difference, it's symptoms just reveal themselves at different intervals and frequencies.
I have been at this for so long that I am convinced that any Cyberlink Blu-ray player is incompatible with the frame interpolation feature on my projector.
I was running the free version from HP of Power DVD10 and I did not think of testing it or DVD11 Ultra.
I pretty much just wasted my 60.00 dollars. 
Unless you have something else to suggest, I am fresh out of ideas.
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I did a little experiment, I turned off the frame interpolation feature, set the video card back to 60Hz and put all the settings back to what they were when Power DVD was first installed. ( de-interlaced mode enabled)
The frame judder returned of course and if I turned it back on, the frame judder would stop, but intermittently return. So what I thought were dropped frames or jerky play back if you like was actually the inability for the frame creation to work with Power DVD.
Do you have a monitor or LCD TV with a frame interpolation feature that you can try with Power DVD ? I bet you it wouldn't work.
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There are two things left on the machine that may interfere with Cyberlink product(s), Windows Defender and Windows Fire Wall. I will disable those and report back.
Unlikely it's hardware related since Total Media Theatre works (Beta Version).
Computer has a fresh install of W7 with no security updates and no anti virus software. I also found that security up date KB2567680 caused frame drops with both Cyberlink and TMT5.
Right now I am running an old version of Media Smart DVD which in the past worked well or at least I don't remember the freezing issues with it. the "Dolphin Tale" seems to give the most trouble. It plays really well and then stops for a good 10 to 20 seconds 10 minutes in while the audio continues. DVD10 and DVD11 behave in a different way with jerky play back through out.
I am starting with MS DVD because I have to remove all the variables, ounce I get that to work, I will start with DVD11 Ultra.
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That's great you solved your problem, good job ! I am sure it may help others in the future ! 
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Quote:
Hello!
I have Power dvd 11.
When I insert a Blu-Ray, I have this
I click on Close the program, and Power dvd works correctly.
What is the meaning of this messagge, and how can I do for not to see?
Thank you!
Here is a link that may help, Google is your best friend here.
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/what-does-todofile-description-has-stopped-working/e33dc429-f4b7-4560-908e-30f7bd44590a
Try msconfig, type that in your search box and carfully go through "Start Up" and "Services" and if it's there on any of those lists, you can simply disable it.
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http://forum.cyberlink.com/forum/posts/list/20554.page
See my post in this thread too. Now having the same problem.
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If the DVD's were filmed in 16:9 and then converted by the studio to fit the old 4:3 televisions, you can not change it back. Power DVD11 Ulra or any other computer software is not going to magically change it back to 16:9.
You can zoom it up, but then you would be severely cutting off the top and bottom, everyone would be headless. If you stretched it to make it fit, then the picture would appear very wide and that would be unacceptable.
It is available on line here as a DVD.
http://www.newegg.com/Product/Product.aspx?Item=N82E16832117013
I don't know what part of the planet you're from so this link is for the US. Go to CyberLink's home page and mouse over "Store". "Regional Stores" will come up, choose the one closest to you. If that DVD version is old, you're still going to have to come back to the site and up date it, but the updates are free for a given product. If Cyberlink produces Power DVD12, then you would have to pay for that, but because you would already have DVD11, you would pay the upgrade price.
As for the sale going on right now, you will have to contact Cyberlink's customer service directly and ask them. This is just a user to user forum. Maybe one of the moderators can answer this question if they happen to see it.
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I think I have solved my problem in this thread, time will tell.
http://forum.cyberlink.com/forum/posts/list/20554.page
To address the original problem here, what my computer does is it automatically remembers my settings so I don't need a 24 fps button from CyberLink. I have my NVIDIA card set at 23 Hz (23.976) and when I plug in the HDMI cable to my AVR > Projector it automatically switches to that and when I disconnect it, the computer automatically switches back to 60 Hz for Windows.
All the sound settings are automatically switched as well.
I also have "no de-interlacing" set in the advanced settings on DVD11 Ultra, this makes sense to me since the output from a Blu-ray disc is progressive. I also have it turned off in my video card as well.
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Well thanks to DYONISII, I think I may have solved my problem. I wish to report that disabling "Show Information" has worked to solve my random "Jerky" play back. I will know for certain as I play more movies, but at this point, it looks promising !
I thought it was a problem with my frame interpolation feature on my Panasonic PT-AE4000 projector, but it appears that it had nothing to do with it. FI (frame interpolation) would make the jerky playback much more noticeable when it removed the frame judder, but disabling it all together, the jerky playback was still there.
I turned all the applications off that communicated with the Internet, I found them very annoying anyway and some would make the CPU work hard (who knows why). This became apparent from the computers fan running at a very high speed while the movie was playing.
@ CyberLink-Michael, here is my ticket number with it's latest post and the dxdiag report.
CS001078251
With me all the Power DVD11 Ultra version's would have jerky playback and this would explain with some of the early Media Smart programs why I did not have this problem. I just disabled it there with out realizing that it would be a problem.
If you want I can post a dxdiag report here and all my specs if you are not able to access my support ticket information.
And no codec packs here either...
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Well that was short lived, "Dolpin Tale" froze just out of the blue for 3 seconds about 2 or three minutes into the movie while the audio kept playing.
Attached is my dxdiag report, maybe I will try reverting back to an older build.
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