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Windows 7 64 Bit
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Is there a reason why when I install PowerDVD 12, then install the current patch, then try to activate it it says my key is incorrect even though I did it 20 times and put in the key code. it should not matter if I install the patch before I activate it.
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I recieved a message on my software that my activation limit is reached, (contact Tech support or buy new key). I cantacted tech support. Gave them screen shots of everything they wanted after waiting 6 days they send me an e-mail saying they have referred my ticket number to research and devolpment. I have to wait this long. This is horrible support of any kind. Case # CS001098386. Any help would be appriciated.
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Same problem with the full version. Uninstalled mine now it wont work at all and update says I have the wrong version. I have the ultra version and downloaded the ultra update patch
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New Update uninstalled the origanal powerdvd11. Now it will not work at all. Tried to reinstall the update and says my version is the wrong version. I have the ulta. version. Would like it fixed for what I payed for this software.
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What you can do jamie is contact customer support and cancel your upgrade version.(you have 30 days to cancel) and just repurchase the full version. I did that and it worked well.
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Yes you will have to install powerdvd 10 and activate it for the upgrade version to work. I can't answer your other question.
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I have 11.4 installed. I have the Powerdvd 11 full version. The hardware and software on my system have not changed between using both versions of powerdvd. Mine crashes when the dvd is playing and I open the settings display
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I am reading more and more that this version has problems. I know it does just that the last version worked fine and this one has some problems. I have not changed anything on my computer since I put powerdvd 11 on it.
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I just purchased powerdvd 11 and on dvds it freezes my computer. I haven't noticed it yet with Blu-Rays. The only way I can get out of the freeze is turn the power switch off and reboot. Just wondering if anyone else has had this problem. I own powerdvd 10 and have never had this happen. I have the full version of powerdvd 11.
Intel Q9650 CPU
OCZ Ram 1600
Asus Rampage Formula Motherboard X48 chipset
Ati 5770 video card
soundblaster extreme music sound card
Windows 7 Home Premium 64 Bit
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