Messages posted by rda10002002

I think they should stay with version 12 and just make that one work great befor focousing on a new version. Has have 3 different versions and have had issues with them all. Lets try to get one that has no issues and go from there

So I guess no help? Tech support has been of no help what so ever. That's if they even reply. I was told it was my hardware not the software wich is untrue. The hard ware was working with my system, latest updates firmwares and everything. I am tired of not being able to enjoy my movies with out issuesI have had three versions of this software and always seem to have issues. Any help would be appreciated

Any news on how to get the AMD drivers to work right? I am still getting the basic rendering

Quote: The Catalyst 13.3 Beta driver also fixed BD Advisor and BD playback issue on Windows 8 x64 as well but only after Windows Hyper-V feature was also completely un-installed. Why having the Windows 8 Hyper-V feature installed breaks the BD HDCP PVP-OPM handshake is a mystery that AMD and Microsoft needs to explain.

I tried it on the 13.3 and I have none of the hyper-v turned on and I still got the same thing

I am in a very similar position here. The adviser says I fail to meet the requirements to play blurays while using my radeon hd 5750. This is the same card I was using on windows 7. So has anyone found a way to make it work as it gets very old not being able to watch movies

Hyper-v is turned off. it was never on

Power DVD full Version -ver 12.0.2625.57 on the latest patch
Power DVD SR Number - DVD130225-02
Power DVD TR Number - TR120204-015
Operating System - Windows 8 pro with media center 64 bit x64 based processor
Do you use administrator or restricted user account- Only account with admin set
Is your Power DVD a Retail product or bundles with HW? - PD 8 was bundled with bluray player, ver. 11 and 12 are purchased upgrades thru site
Used VGA ATI Radeon HD 5750
Used VGA driver version 9.012-121219a-152192C-ATI
Used Audio device -Realtek HD audio. Built in to my Motherboard
Used Audio device driver version 6.0.1.6662 audio codec ALC888S
The Audio setting in Power DVD and in OS (default devices) 6 speakers 5.1 surround sound
Used ODD drive (full model name and Firmware Version)
Used Display(s) Acer x223w for main. Samsung 32" HD tv
Which kind of display connection (HDMI/DisplayPort/VGA/DVI) - Main display is DVI second display is HDMI
Whcih Display refresh rate do you use while Playback (24/25/50/60/120/. Normal use 60. BD playback 24(Pop up from PD to change it)
Are you using single or dual monitor environment Normal single display have tried under dual
Are you using clone or extended mode (if use two display) -normally only one display. have tried on dual as extended and cloned
What kind of Antivirus SW are you using Norton Security suite
Which Internet Browser Software is installed - IE Chrome and firefox
Do you use virtual ODD (e.g Daemon Tools) - none
Did you try with AERO on/off (especially on low end VGA) -aero off

Video card Info
Driver Packaging Version 9.012-121219a-152192C-ATI
Catalyst Version 13.1
Provider Advanced Micro Devices, Inc.
2D Driver Version 8.01.01.1278
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
Direct3D Version 9.14.10.0945
OpenGL Version 6.14.10.12002
Catalyst Control Center Version 2012.1219.1521.27485

so first off the Bluray adviser says I fail the requirements to play blurays. This I know is incorrect as I have been playing blurays with my graphics card for awhile now. I own a Radeon Hd 5750 with the latest drivers. Now as for playback of any bluray I have moments where the playback will pause as if it were loading the resume, where it trys to catch up to where the movie should be as if there was no pause. the light on my disc drive will stop flashing when the pause/break happens and resumes when it passes. I have had this issue for as long as I have owned this software. Normally it happens very rarely. but recently it has been happening way to often. For example in the last 20 mins of the hobbit I counted 6 times when the playback stopped/paused. My system is up to date with all the latest windows updates, graphics cards updates and PD updates. I have gone as far as to try Corels player and have the same issues. I have done some searching and found people saying it may be corrupt or missing codec's with in my system. I have with in the past week completely reinstalled my OS and a fresh install of PD 9 so that I may do he upgrade to PD 12 ultra. I am at a loss on what to do

I have thought aboput that too. But why should i have to go and download another prgram when i paid money to be able to watch my dvd and blurays. Like i said in a post befor they need to work with the movie studios to make sure this doesnt happen

You would think being a major multimeadia company they would work with movie companies to make sure this is never an issue. It should be to hard to make a patch before the new encoding comes out thru the movie companies

You would think being a major multimeadia company they would work with movie companies to make sure this is never an issue. It should be to hard to make a patch before the new encoding comes out thru the movie companies.

I have the 2d copy here and i am getting the same message about updating my player. I was looking forward to watching this now as i have the time to. Has anyone heard of when they will put out an update? Or any work arounds?

So I got a new video card for my pc the otherday. I got a Radeon HD 5750. I wanted to know if it is a compatiable card for Bluray playback with the latest Power dvd 11.

So almost a month has gone by and I am still left with stuttering/skipping playback. I am waiting for the R/D to figure out what the issue is. One thing i have found is it seems that some of the codec may be missing from powerdvd. And thank you Andre for the info on the driver, but i could play all movies just fine with the current driver befor, so I am wondering why that has changed now. And rolling back a driver wont help me as I play PC games as well

So after 3 hours and 3 or 4 member of the R&D department there was no fix to my issue. I was told i would be contacted at some point and not informed on what the issue may be related to. I have gone as far as to wipe anything cyberlink off of my pc both in regular mode and safe mode. Reinstalled with no luck. Tho i did do a codec check and it seems that the cyberlink codec's are missing or broken. Anyone know of a fix for this? Maybe this is the main cause of my issues

DVDs work fine on the newest windows media player

I have tried at many diffrent resolutions even the native one. All seem to give me the same issue. befor this started to happen i could watch BD and dvds in this resolution

OK so i have a clean install of windows with nothing but the main programs needed to run(no AV or anything). And I have power dvd 11 on with all the updated drivers and patches and it still stutters.

OK so i am extremely stumped now. I did a reinstal of my windows os, and I am getting the same problems as befor. Now unless i have 2 faulty drives, one that has been unhooked and not used but working when last used. Or I am missing something driver or software wise, but any help would be great

I have tested it on bd dvd and files and it seems to happen on bd and dvds. I have tried a different disc drive and it happens on it as well, even with different sata cords and ports. I have tried to update to the newest beta driver as well as the current driver and have the same issues. I did not notice any processes running in the background that was eating cpu or ram, cpu stayed around 8 which it always has been. And as far as the AV and no net, well it still stuttered.(audio/video paused while the taming still went forward, then having the audio restart and the video jump to catch up after a few seconds.

PowerDVD 11 Ultra full
PowerDVD SR Number DVD110510-11
PowerDVD TR Number TR110524-018
Operating System 64 bit
Admin account
Retail version
Nvidia 9800 GT
video driver 275.33
Realtek High Definition Audio
audio driver 6.00.0001.6363
speaker setting 5.1
Liteon iHES208, Driver 6.01.7601.17514
Acer 233x
HDMI connection
Refresh rate is 60)
single display
Norton Security Suite
IE Chrome

For the past week or so I have been having terrible stuttering during play back. Every minute to minute and a half the video and audio cuts out for a few seconds. I have tried a clean install of powerdvd after running the cleaner. I have reinstalled my video and audio drivers. I have never had this issue before and can not think of a way to solve it. Has anyone had this issue before and if so how did you solve it?