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Power Director Mobile keeps crashing ...
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1337 [Avatar]
Newbie Private Message Joined: Sep 13, 2020 11:29 Messages: 2 Offline
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I have the problem that Power Director keeps crashing when I wanna import anything...

It's like this: I wanna import a video then it is loading and... crash.

Idk if it is cuz of my mobile or not, cuz in an older version was it working.

I have the mobile: Umidigi A5 Pro



Thx for helping me
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 5450 Offline
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The typical things to do when an app keeps crashing are to uninstall then reinstall the app. Maybe also see if there are any system updates.

If you've already done that, you should probably contact Cyberlink tech support here for more assitance.
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1337 [Avatar]
Newbie Private Message Joined: Sep 13, 2020 11:29 Messages: 2 Offline
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OK thanks I already reinstalled it and there is no system update... So I'll try it ;
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Maliek
Contributor Private Message Location: San Antonio, Texas USA Joined: Nov 10, 2012 12:01 Messages: 514 Offline
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Quote OK thanks I already reinstalled it and there is no system update... So I'll try it ;


In the app go to "Settings > Send Feedback" to contact Cyberlink. They usually respond to you within a day or two.
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