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Undocked Preview Window Disappears
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bobear516 [Avatar]
Newbie Private Message Joined: Aug 11, 2015 02:02 Messages: 3 Offline
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I have a problem with my preview window disappearing when it's undocked. If I undock the preview window, it disappears completely and I only have the library window and timeline. To get it back again, I have to right-click in the library window to reset all undocked windows. While editing, I like to maximize the preview window to see and edit detail. The full screen preview isn't great for editing.

This message was edited 1 time. Last update was at Jul 11. 2020 14:36

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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 5192 Offline
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This happens on my HTPC if someone move the preview window to the other monitor(tv) and close everthing without redocking first. The display is on the second monitor when I power it up.
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Maliek
Contributor Private Message Location: San Antonio, Texas USA Joined: Nov 10, 2012 12:01 Messages: 455 Offline
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Quote I have a problem with my preview window disappearing when it's undocked. If I undock the preview window, it disappears completely and I only have the library window and timeline. To get it back again, I have to right-click in the library window to reset all undocked windows. While editing, I like to maximize the preview window to see and edit detail. The full screen preview isn't great for editing.


Check your PowerDirector preferences our undocking behavior and check Windows to see if your PC is set to multiple display. Subscribe to PowerDirector University on YouTube to watch a new PowerDirector tutorial every Tuesday & Saturday.

DS365 | Win10 Pro | i9-7900X (4.3GHz) | GTX 1080 | 64GB RAM | 1TB SSDs | Ultrawide 4K HDR monitor | Canon C200 | Canon EOS R
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bobear516 [Avatar]
Newbie Private Message Joined: Aug 11, 2015 02:02 Messages: 3 Offline
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Quote


Check your PowerDirector preferences our undocking behavior and check Windows to see if your PC is set to multiple display.


Thank you for your prompt reply and please accept my apologies for the tardy response.

My computer is set up for multiple monitors and I have three displays. The preview preferences have the dual preview set to "Off" with the standard 2D preview. I have tried every possible configuration of those settings and the problem remians.
I have tried shutting down, rebooting, and restarting but that doesn't help. I have even gone so far as to uninstall and reinstall PD twice and the problem remains.
When I click the undocking icon for the preview window, it simply disappears and does not appear on any of my displays. I am guessing but is it possible that the preview window is simply opening outside the viewable area of my displays? If that is the case, how would I get it back?

Any suggestions will be very much appreciated.
Thanks.
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 5241 Offline
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Try this method.

YouTube/optodata


DS365 | Win10 Pro | i9-9900K (4.8GHz) | RTX 2070 | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 5241 Offline
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With some help from the Moderator, I've tracked down where the undocked Preview window position is stored and have created a quick way to return a runaway window to the screen

With PD closed, open the registry editor (start typing regedit into the Windows search bar) then click on the icon link that appears. Go to Edit | Find... (or type Ctrl+F) then copy and paste DisplayPanelPopupWnd and click Find Next.

Once the key is found, look in the right panel and double click on the key names shown inside the green boxes one at a time and change the Data contents for each one as follows:



You can now close the registry editor and launch PD.

If the Preview window was undocked (and located somewhere offscreen), it should immediately appear near the top left corner of the monitor. If it is docked when PD starts, undocking it should cause it to appear at the top left part of the screen instead of wherever it was before.

Once the Preview window is visible, you can move and resize it all you want and PD will remember the new undocked location from now on 👍

If the Library Preview window ever goes missing, you can follow the same steps for the LibraryPopupWnd key that's 3 keys down from DisplayPanelPopupWnd.

YouTube/optodata


DS365 | Win10 Pro | i9-9900K (4.8GHz) | RTX 2070 | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°
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Maliek
Contributor Private Message Location: San Antonio, Texas USA Joined: Nov 10, 2012 12:01 Messages: 455 Offline
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Quote With some help from the Moderator, I've tracked down where the undocked Preview window position is stored and have created a quick way to return a runaway window to the screen


Great info! I hope it works. Subscribe to PowerDirector University on YouTube to watch a new PowerDirector tutorial every Tuesday & Saturday.

DS365 | Win10 Pro | i9-7900X (4.3GHz) | GTX 1080 | 64GB RAM | 1TB SSDs | Ultrawide 4K HDR monitor | Canon C200 | Canon EOS R
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bobear516 [Avatar]
Newbie Private Message Joined: Aug 11, 2015 02:02 Messages: 3 Offline
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Thank you very much for your help. Editing the registry brought the window back to the screen. It works normally now. Thanks again.
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 5241 Offline
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Glad to hear that! Thanks for confirming that everything worked out on your end cool

YouTube/optodata


DS365 | Win10 Pro | i9-9900K (4.8GHz) | RTX 2070 | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°
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