Before this one success, import had been failing every time with the message
This feature is not supported by your verion of the software (Very unhelpfully it did not state which feature was not supported.)
Equally unhelpfully it offered me the chance to upgrade as if that was the solution, although replies to my earlier posting and my one success indicated that the camera software combination should work fine.
Today I tried to set up a new project importing a slightly larger number of files. I cannot get past the same error message and have no clue why the import apparently fails. If I click away the message it reverts to previous screen and sits waiting.
If I drag the Failure message to one side, I see a blue bar in message box. The bar runs the full width of the box and the title is
Importing Media (100%) it also refers to the last clip in the list (I have just been trying to import 3 or 4 very short clips as a test.
After that there is nothing further. I expected to see the short video files having been imported. But nothing. I waited (Hatti said recoding was needed) but still no signs of anything happening.
I tried with just one short clip to minimise recodng time. Still nothing except the ''Feature not supported - ''box and behind that the Importing Media action box.- -
I would be pleased to have suggestions - my impression so far is that the software is very far from intuitive and in some cases it seems to be downright unhelpful - surely simple tasks like importing a few short clips should be repeatable.
Of course the problem may just be one of my inexperience with the software. Could there be a rogue preference setting. As far as i am aware I am using the same preferences as yesterday when it worked (once only out of 20 or more attempts to import data).
This is a separate posting to follow up the very recent one on importing video clips, which was effectively ended when I happily posted that thanks to Hatti my import problem had been solved!
This message was edited 1 time. Last update was at Mar 14. 2018 22:10