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Here's the information:
SR# YUC110413-01
Version # 3.5.1.4119 (BE) HP Webcam-101
My OS: Windows 7 Home Premium 64 Bit
My email program: Outlook 2007
This webcam is built into my HP 2000-US350 laptop
I hope this helps...
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I'm having the same problem - can't email videos. I use Outlook 2007, as my default email program - all settings are where they should be with that..
I can record the video, it plays back - everything works in that regard...
But the video can't be emailed...
I have "2" internet connections, my DSL and my wife's T-1, both of which are fast enough to send videos. So it's not an issue with connection speed...
Let's bang the drum and make some noise! And get an answer!!
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I just purchased a HP 2000-US350 laptop which came with the CyberLink YouCam built in - the cam works fine and I was able to easily record a video which I had planned to send to a relative by email...
I use Outlook 2007 as my deafult email client. When I tried to send the email, Outlook would not send it...
All settings were as they were supposed to be, and everything else worked as it was supposed to - except Outlook will not send the video...
I know this is not an isolated issue, since others have posted here with the same or similar issue...
Calling HP is a waste! They have no clue what to do - they say contact the web cam manuafacturer - hey, they installed your product in their computer, and they don't know what to do???
Sounds like nobody wants to own the problem or take responsibility for fixing it...
I contacted my relative in the Philippines who has the same identical laptop and it's set up identical to mine, and she had the same problem...
CyberLink and/or HP needs to get their head out of that place where the sun doesn't shine and pay attention to this problem, least they're going to have a lot of very pissed off customers...
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