I just purchased a HP 2000-US350 laptop which came with the CyberLink YouCam built in - the cam works fine and I was able to easily record a video which I had planned to send to a relative by email...

I use Outlook 2007 as my deafult email client. When I tried to send the email, Outlook would not send it...

All settings were as they were supposed to be, and everything else worked as it was supposed to - except Outlook will not send the video...

I know this is not an isolated issue, since others have posted here with the same or similar issue...

Calling HP is a waste! They have no clue what to do - they say contact the web cam manuafacturer - hey, they installed your product in their computer, and they don't know what to do???

Sounds like nobody wants to own the problem or take responsibility for fixing it...

I contacted my relative in the Philippines who has the same identical laptop and it's set up identical to mine, and she had the same problem...

CyberLink and/or HP needs to get their head out of that place where the sun doesn't shine and pay attention to this problem, least they're going to have a lot of very pissed off customers...