Quote:
The reported issue is caused by BitDefender AV solution and not a real PowerDVD issue
So let me report that the full issue is more than only restricted to that case.
I don't use Bit Defender. My AV is Antivir, by the way.
To be sure, I've just made an another try (I've probably yet tried it, but we must be sure, here). I've desactivated Antivir, quit my Firewall (Comodo) and launch a BR (Up from Pixar) => Zone select screen (this is the first time, bla, bla), remaining number of change = zero, OK, the same screen appear a second time, OK, loading bar and error 800401F9 (internal error, contact support).
Hope this case will help, but I don't think the solution is to be searched in the AV side