I am going to have to move on from PowerDirector on my android phone. I think Cyberlink has a poor history of integrating with Google Drive. This was the latest response.
Dear John,
We understand that you are still unable to access or import videos from Google Drive. We are more than willing to assist you.
With reference to your query, we suggest you update your Google Drive app or check if you can access your videos from there. Also, try to upload and download a video or file from your Google Drive account and let us if it works. If it is still not working, please try to uninstall again the application and reinstall it from Google Play. A gentle reminder to back up your files or projects from the application. Please be reminded that it is important to back up your files because, during the troubleshooting process, the data or projects on the app might be deleted and cannot be recovered. Kindly refer to the link on how to back up your projects from the application: https://www.cyberlink.com/support/faq-content.do?id=25985
Please let us know if all of the suggestions above works.
Also, to avoid confusion, please reply to this case. Thank you.
I don't even know what is meant by
"we suggest you update your Google Drive app". As we know if it is installed and working it is updated. The rest of the message is just filler.
None of my other Android apps such as Canva have any problem accessing my Google Drive.