We'd need to know lots more about your system to help. Please follow the steps in the Read Me Before Posting guide and provide as much info as possible. We especially need to see the DxDiag results and the full version number of PD.

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

Quote I was capturing video from youtube using the video capture and the sytem hung up. It gave me a dialog box saying that the system was busy but the system just froze.

Is this something I'm doing or a memory leak on the software?

Quote

Thanks very much for the details! Your system looks like it's nicely up-to-date, including PD16, so here's a list of 3 things to try and resolve the issue. Go through them in order and you can stop if the issue goes away:

1. At the end of the DxDiag results, you'll see the 10 most recent crashes were caused by GoPro Quik. I strongly recommend uninstalling that app, rebooting, and see if ScreenRecorder works better. If it does, try installing GoPro Quik and check SR again


2. It's possible that the crashes of both apps are caused by problems deep within Windows, and you can quickly run the 2 commands shown in bold in this post to check and repair them


3. Use the latest nVidia Studio Driver (rather than the newer Game Ready version you have installed). You can downbload it from here. Do a custom installation and uncheck everything except the video driver, then check the Clean Install box to completely remove all exisiting nVidia drivers before installing the Studio version. If you're a gamer, you can run the installer again and add any additional components after first verifying that ScreenRecorder doesn't crash

Let us know what you find!

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°