can't update Audiodirector 8 patch

360vids

Newbie Joined: Feb 23, 2016 02:51 Messages: 24 Offline

Solved by

Mar 16, 2020 07:30

I have the latest version of Powerdirector and have an old copy of Audiodirector 8 that I purchased two years ago. I finally started using it and tried to download the latest Audiodirector 8 patch. During install I get the following error. I rebooted and tried installing again as per the instructions but hit upon the same error. Please advise.

Thank you.


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optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Mar 16, 2020 11:16

Without the DxDiag results that are requested in the Read Me Before Posting sticky thread, it's hard to know what might be happening.

My guesses are that something went wrong when you downloaded the patch, or there are problems with Windows on your PC. The first thing to try is to clear your browser's cache, delete the original patch, then download and try installing it again.

If you get the same error, run sfc /scannow from an Admin-level command prompt (Google for more details if needed). That will check Windows' crucial system files and will repair many kinds of errors if they're present. You should run it again if it reports that it found errors, but couldn't repair them all the first time through.

You also might want to try running dism /online /cleanup-image /scanhealth in the same window. This will do a more comprehensive set of verifications and repairs. Once those are finished, try installing the patch again.

This message was edited 1 time. Last update was at Mar 28. 2020 19:54