maybe they are made for 16:9
so you can't see them, if your timeline is 4:3

AVPLAY VIDEO, thanks for your answer. I already checked the download folder and there is nothing??? (See attachment)

I also tried to download the .dztr files from the DirectorZone onto my computer and then import them. I double click on a transition but nothing happens, and nothing is imported.

1) Can I just copy/paste the .dztr files in the correct folder in the Program Files/Cyberlink folder?? Which one is it??

2) What is the .exe to import content?? Maybe I am missing it... Install went well though, no errors messages...

Thanks again for your help.

Quote Hello,

I'm new at PD18, tried to download some transitions fom the DirectorZone, clicked "Download from DirectorZone/Cyberlink Cloud, entered my credentials, downloaded 15 transitions successfully, got the message "added to your media library", but I cannot find them anywhere??? Where are they?? Can someone help me?? Thanks in advance!!!

I am not aware of downloading transitions successfully and having them added automatically to your media library. I believe there was a bug found last year and don't know if and when it got fixed. You can do a search on this forum to find out.

Try this: download one transition to your download library. Double click on that downloaded transition and there should be a window popup with the message that it has been successfully installed. Go to that library/transition/downloaded and it should be there.

You cannot copy/paste the .dztr files. You double click on it to install it. Hope this helps.

AVPLAY VIDEO, thanks for your answer. I already checked the download folder and there is nothing??? (See attachment)

It's how tomasc showed 2 click on the file “name”.dztr

Check if the transition is present in the folder, “C:\Users\Public\CyberLink\Downloaded Transitions”

Quote AVPLAY VIDEO, thanks for your answer. I already checked the download folder and there is nothing??? (See attachment)

It's how tomasc showed 2 click on the file “name”.dztr

Check if the transition is present in the folder, “C:\Users\Public\CyberLink\Downloaded Transitions”

Hello AVPLAYVIDEO, thank for your answer I checked the “C:\Users\Public\CyberLink\Downloaded Transitions folder, and it is empty. When I double click on a .dztr file it opens the '"how do you want to open this file" windows and suggests PowerDirector. I select it but absolutely nothing happens, that's my problem...

Check the attached screenshot; The download windows indicates some history from when I tried to import transitions, but the downloaded folder stays deseperatly empty

ompblus - This means that effects extractor, a component of PD18 is not correctly installed. You need to reinstall PD18 to solve this problem.

Your Windows must be configured differently
Here just 2 click on the xx.dztr file
If I right click, Open with ... I can choose, Effect Extractor, then OK
If it doesn't solve I don't know XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365

Try AVPlayVideo method first as it is the simpliest to associate the effects extractor with the .dztr file. Faster than a reinstallation if you don't have to!!

Quote ompblus - This means that effects extractor, a component of PD18 is not correctly installed. You need to reinstall PD18 to solve this problem.

Hello Tomasc thanks for your answer. That's what I though, and already uninstalled, use ccleaner to clean my registry, and reinstalled. same result Do you know the name of the .exe which should be in C:\Program Files\Cyberlink\PowerDirector18??

FYI, I have Win10.

Quote Your Windows must be configured differently
Here just 2 click on the xx.dztr file
If I right click, Open with ... I can choose, Effect Extractor, then OK
If it doesn't solve I don't know

Thanks all. I do not have Effect Extractor when I right click and chose open with. Only option is PowerDirector18

Quote


Thanks all. I do not have Effect Extractor when I right click and chose open with. Only option is PowerDirector18

on my Computer is the EffectExtractor.exe in the folder C:\Program Files (x86)\CyberLink\Shared files

Maybe you had a problem installing
Check this path if the application is present.
C:\Program Files (x86)\CyberLink\Shared files
If so, clicking on the x.dztr file uses the option to search on the PC and the path above. XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365

Quote


on my Computer is the EffectExtractor.exe in the folder C:\Program Files (x86)\CyberLink\Shared files

Hello RMZahn, thanks for your aswer. I do not have the .exe in C:\Program Files (x86)\CyberLink\Shared files. I uninstalled/reinstalled, same problem

Would you mind attaching the .exe file and I'l try to paste it in the Shares files directory... hopefully it will solve my issue...

Quote

Would you mind attaching the .exe file and I'l try to paste it in the Shares files directory... hopefully it will solve my issue...

i sent you a link
but IMO you should write to the support

Quote


i sent you a link
but IMO you should write to the support

Thanks!! Do they both go into the Shared files folder??

Quote


Thanks!! Do they both go into the Shared files folder??

yes, sure

Quote


yes, sure

It works!! I can import titles, transitions... THANK YOU SO MUCH TO ALL OF YOU for your great support!! Still don't know why I was missing those files after installing/reinstalling 3 times, weird???

Quote


It works!! I can import titles, transitions... THANK YOU SO MUCH TO ALL OF YOU for your great support!! Still don't know why I was missing those files after installing/reinstalling 3 times, weird???

nice to hear that