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Cyberlink Popups
Derek L [Avatar]
Newbie Location: New Zealand Joined: Feb 02, 2010 23:08 Messages: 25 Offline
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Hello everyone. Anyone else getting the REGISTRATION and SOFTWARE UPDATE screen panel poping up ALL the time? Ihave had PD17 for a fair bit of time and ofcourse registered as you do. But for the past few days , everytime i open PD17 it pops up,,, Driving me bonkers, i have also filled out the Name and my email address a few times now BUT it keeps coming back , Please Help if you can, Derek
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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Quote Hello everyone. Anyone else getting the REGISTRATION and SOFTWARE UPDATE screen panel poping up ALL the time? Ihave had PD17 for a fair bit of time and ofcourse registered as you do. But for the past few days , everytime i open PD17 it pops up,,, Driving me bonkers, i have also filled out the Name and my email address a few times now BUT it keeps coming back , Please Help if you can, Derek

Often most of these types of popups can be avoided by turning off the "Automatically check for software updates" in pref > General
Just manually look for updates at https://www.cyberlink.com/support/index.html?action=download , highly unlikely PD17 will get any further significant updates anyhow.

Jeff
Derek L [Avatar]
Newbie Location: New Zealand Joined: Feb 02, 2010 23:08 Messages: 25 Offline
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Quote

Often most of these types of popups can be avoided by turning off the "Automatically check for software updates" in pref > General
Just manually look for updates at https://www.cyberlink.com/support/index.html?action=download , highly unlikely PD17 will get any further significant updates anyhow.

Jeff


Hi Jeff, Thanks but that was always done. Good try tho, Cheers Derek
optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
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First you may want to make sure that you've got the latest version, which is 3005. If needed, you can download the patch from here.

If you have the latest version, or if updating didn't work and you already had the "Automatically check" option disabled, you might try uninstalling PD17 and reinstalling it. Make sure you have the installer ready first, and you can contact CL customer service to get a new copy if you provide them with your serial number. Note that it may take them a day or 2 to respond.

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JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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Quote Hi Jeff, Thanks but that was always done. Good try tho, Cheers Derek

Posting a screen shot of the message would be nice, but it sounds like the old Registration Reminder dialog box problem that happens since ages ago. If so, one way to fix was outlined here: https://forum.cyberlink.com/forum/posts/list/15878.page#post_box_77615

Jeff
Derek L [Avatar]
Newbie Location: New Zealand Joined: Feb 02, 2010 23:08 Messages: 25 Offline
[Post New]
Quote

Posting a screen shot of the message would be nice, but it sounds like the old Registration Reminder dialog box problem that happens since ages ago. If so, one way to fix was outlined here: https://forum.cyberlink.com/forum/posts/list/15878.page#post_box_77615

Jeff

Thanks , your the man, works a treat now. Also many thanks to all who thought about too. Stay safe people, godspeed. Derek
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