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Thi is happening with PowerDVD 17 now to me. Seems when new products are released older versions dont work
Well that is not accurate, at least for PowerDVD Ultra. As I posted here, my old version of PowerDVD 12 can still play Blu-rays released this year:
https://forum.cyberlink.com/forum/posts/list/80832.page#post_box_332601
Your issue is caused by something else most likely. Do you have an OEM vesion (i.e. came with a computer or drive?). If not, then it means something on your computer is probably blocking the updates. Have you contacted
technical support about it?
Dave
This message was edited 2 times. Last update was at Nov 26. 2019 21:13