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AACS upgrade error in PowerDVD 15
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WillPittenger [Avatar]
Newbie Private Message Joined: Nov 21, 2017 21:13 Messages: 1 Offline
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I'm getting an AACS upgrade loop in PowerDVD 15. I thought this error went away in a previous version. Does somemone have a solution?
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Hicham_B [Avatar]
Senior Contributor Private Message Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
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Hi WillPittenger,

Please contact directly our technical support.

Greetings,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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Rob1145785 [Avatar]
Newbie Private Message Joined: Nov 26, 2019 20:22 Messages: 1 Offline
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Thi is happening with PowerDVD 17 now to me. Seems when new products are released older versions dont work
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Quote Thi is happening with PowerDVD 17 now to me. Seems when new products are released older versions dont work


Well that is not accurate, at least for PowerDVD Ultra. As I posted here, my old version of PowerDVD 12 can still play Blu-rays released this year:

https://forum.cyberlink.com/forum/posts/list/80832.page#post_box_332601

Your issue is caused by something else most likely. Do you have an OEM vesion (i.e. came with a computer or drive?). If not, then it means something on your computer is probably blocking the updates. Have you contacted technical support about it?

Dave

This message was edited 2 times. Last update was at Nov 26. 2019 21:13

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