Hello, AlS!

I don't think I'll worry about it. The Windows 10 icon at the botom-righ on my screen my well disappear of its on accord eventually anyway!

Cheers, Neil.

Here's how I fixed the problem. Didn't turn off anti-virus or firewalls.

I ran regedit, looked under Cyberlink, PowerDirector 14, UserReg.

Product_Activate said OnlineCheck. I changed it to say LocalServer.

Everything worked!

My PD14 Ultra decided 3min into the project (on the timeline) to stop offering me the option to edit my video clips! I can no longer adjust resolution (brightness, contrast, color saturation)...NOTHING! I contacted support with a 'ticket' 24hrs ago. No response yet.

Does anyone else out there have an unresolved issue after submitting a complaint about PD14? Especially if it's the same issue I'm having?

I'll keep you posted on my success (or lack thereof).

Same issue!! None of the editing functions work, except on the very first video on my timeline. All others, NADA!! Answer from tech support was not nearly a solution, in fact didn't make any sense at all. Stuck now!!

Hi
I'm trying to use PowerDirector 14 Capture with a Logitech C920 HD webcam [set to Lossless (large file size) video] - but cannot bring up an image or start Capture. When I click on the red record button I get the following message: 'Cyberlink PowerDirector could not start the recording process...
Does anyone use a C920 with Capture and if you it would be appreciated if you could share setting, setup details etc.
Cheers

Quote: Here's how I fixed the problem. Didn't turn off anti-virus or firewalls.

I ran regedit, looked under Cyberlink, PowerDirector 14, UserReg.

Product_Activate said OnlineCheck. I changed it to say LocalServer.

Everything worked!

I got PowerDirector 14 four days ago, was trying to activate it but it was getting the error msg:"cyberlink powerdirector was not activated because a connection to the activation server site:www.cyberlink.com". The reply of Edward solved my problem!
THANK YOU VERY MUCH FOR SHARING THE SOLUTION! !

Same issue with the C920 webcam + PD14.

Edward's solution I cannot apply; I cannot find UserReg in the PD14 folder in regedit...

Also, the program works when I import stuff into it, so I assume the activation proces was okay. It must be something else.

Anyone?

Same issue with the C920 webcam + PD14.

Edward's solution I cannot apply; I cannot find UserReg in the PD14 folder in regedit...

Also, the program works when I import stuff into it, so I assume the activation proces was okay. It must be something else.

Anyone?

Elisabeth – You need to start a new topic with details on what problems that you are having to get help. This original post is about the screen recorder with windows 10.