Howdy.

I purchased PowerDVD13 prior to investigating specific performance issues with it vs. Total Media in regards to 21:9 (2.35:1) aspect ratio.

Turns out that PowerDVD does not display 21:9, nor will it zoom or upscale. Also, it turns out, that all Blu-Rays, even the ones which say they are 2.35:1 or 2.4:1 are actually 16:9, not 21:9.

So my question is this: can PowerDVD display a 21:9 movie full screen 21:9 without any loss of quality or cutting off video?

Right now I'm using a trial version of Total Media and it does a splendid job of displaying 2.35:1 on my ultrawide monitor full-screen, no loss. But, I've purchased PowerDVD, so I'm trying to make the best of it.

Tech support for PowerDVD has been lacking: I submit all required information, then "Saba" (aka: the Cyberlink robot) tells me to submit the information again. Even when I respond to "Saba" that he/she needs to stop asking, I get a response saying my issue requires me to call, followed by a request for the same submitted data.

I'm at my wits end.

Tips? Tricks? Help!