Quote: Hi eveyone,
Just an update.

CyberLink have add an FAQ about the NV issue:
http://www.cyberlink.com/support/product-faq-content.do?id=16772

They're advising users to roll back to the previous Nvidia driver 331.58 as the current solution.

Forum Moderator

Hello! And if there will be the same problems with the next version of the new drivers from Nvidia? I have most of the programs are working well and is faster with the updated drivers. Will there be any measures other than rolling back to the old drivers?
Since everything is rolled back not a variant for me.
Sorry for the grammar, thanks.

Quote:

Quote: Hi eveyone,
Just an update.

CyberLink have add an FAQ about the NV issue:
http://www.cyberlink.com/support/product-faq-content.do?id=16772

They're advising users to roll back to the previous Nvidia driver 331.58 as the current solution.

Forum Moderator

Hello! And if there will be the same problems with the next version of the new drivers from Nvidia? I have most of the programs are working well and is faster with the updated drivers. Will there be any measures other than rolling back to the old drivers?
Since everything is rolled back not a variant for me.
Sorry for the grammar, thanks.

Hi FoxMK,
You need to address your question to CyberLink's customer support. Link: http://www.cyberlink.com/support/index.html
Dafydd

Quote:

Quote:

Quote: Hi eveyone,
Just an update.

CyberLink have add an FAQ about the NV issue:
http://www.cyberlink.com/support/product-faq-content.do?id=16772

They're advising users to roll back to the previous Nvidia driver 331.58 as the current solution.

Forum Moderator

Hello! And if there will be the same problems with the next version of the new drivers from Nvidia? I have most of the programs are working well and is faster with the updated drivers. Will there be any measures other than rolling back to the old drivers?
Since everything is rolled back not a variant for me.
Sorry for the grammar, thanks.

Hi FoxMK,
You need to address your question to CyberLink's customer support. Link: http://www.cyberlink.com/support/index.html
Dafydd

Thanks for link!

same issue with the new version 331.82

Quote: same issue with the new version 331.82

The same problem ... If do not fix for the program, and there will be problems with each new version of the drivers (
Temporarily switch to another program for processing video.(

Hi,
Following the recent posts in this thread, CyberLink and Nvidia are investigating and looking for a solution. Please check out: http://forum.cyberlink.com/forum/posts/list/30660.page

Looks like a roll back to earlier drivers is still the best option until the matter is sorted.

Dafydd
Forum Moderator

When will this issue with the pre-rendering for these drivers be addressed? I was running PD12 without problems prior to the video driver updates and now the software is entirely broken due to it having to render every 2-3 seconds.

I am running a high end PC (i7 quad core, 12 GB Ram, GTX 680) so it is not a spec driven issue. The new Nvidia drivers are not changing anything as I have updated twice since this issue and the problem still persists. I have done 2 clean re-installs of PD12 and still no difference. No other software on my system displays any similar performance issues after the Nvidia updates. In fact I would say the performance of the majority of my other software has greatly improved since these new drivers.

I have read through the forum posts on the driver rollback, however it simply does not make any sense to roll back video drivers to have reduced performance on my entire software library strictly to have PD12 working again. PD12 is the only program that continues to have issues, so it would seem this is solely a Cyberlink problem. This package was fairly expensive and it should be supported to work correctly. Pointing fingers at Nvidia is not a responsible and respected business model for your product. I can say I am deeply disappointed at Cyberlink in the apparent lack of attention to this issue as it was reported several months ago and still we do not have a patch out for this.

When can we expect Cyberlink to take this problem seriously and produce a fix?

Quote: When will this issue with the pre-rendering for these drivers be addressed? I was running PD12 without problems prior to the video driver updates and now the software is entirely broken due to it having to render every 2-3 seconds.

I am running a high end PC (i7 quad core, 12 GB Ram, GTX 680) so it is not a spec driven issue. The new Nvidia drivers are not changing anything as I have updated twice since this issue and the problem still persists. I have done 2 clean re-installs of PD12 and still no difference. No other software on my system displays any similar performance issues after the Nvidia updates. In fact I would say the performance of the majority of my other software has greatly improved since these new drivers.

I have read through the forum posts on the driver rollback, however it simply does not make any sense to roll back video drivers to have reduced performance on my entire software library strictly to have PD12 working again. PD12 is the only program that continues to have issues, so it would seem this is solely a Cyberlink problem. This package was fairly expensive and it should be supported to work correctly. Pointing fingers at Nvidia is not a responsible and respected business model for your product. I can say I am deeply disappointed at Cyberlink in the apparent lack of attention to this issue as it was reported several months ago and still we do not have a patch out for this.

When can we expect Cyberlink to take this problem seriously and produce a fix?

Hi,
You need to look at the beta sticky on the forum* - there have been 3 beta patches and the last two fixed the driver issue I believe.

*See 2405 beta patch: http://forum.cyberlink.com/forum/posts/list/31029.page

Dafydd

Quote:

<SNIP>

Hi,
You need to look at the beta sticky on the forum* - there have been 3 beta patches and the last two fixed the driver issue I believe.

*See 2405 beta patch: http://forum.cyberlink.com/forum/posts/list/31029.page

Dafydd

I'll have to keep an eye on this. I haven't used my PD12 in a while but noticed that it had not been performing very well. I am an avid gamer, and running the latest drivers is the difference of winning and loosing - or just being relaxed as I play my favorite shooter.

Specs:
Intel i7 980x @ 4.3Ghz (OC)
24GB of RAM
240GB SSD
120GB SSD
1.8TB RAID0 (1TB Caviar Black x2)
3x GTX680 (SLI)

Windows 8.1 Pro x64
NVidia Drivers: 331.82

I'll go over and read up on the BETA.