Hi Chrissyc -

When you download title templates from DirectorZone, they should appear under the Downloaded tab in the Title room of PDR.

I've just tested a few and they consistently appear correctly.

One example: I downloaded & installed this template. After opening the .dzt file the confirmation displayed.


When I opened the Title room & looked under Downloaded, there it was.

Are you downloading from within PDR (click Free Templates) or via your browser?

Cheers - Tony
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Many thanks for you reply Tony, yes I'm dowloading from within PDR
And yes in the past, (but not recently) templates I've downloaded have worked exactly as you have described. Unfortunately it's not working now though, the template is not appearing in PDR, despite receiving the same confirmation that you have.

Quote Hi Chrissyc -

When you download title templates from DirectorZone, they should appear under the Downloaded tab in the Title room of PDR.

I've just tested a few and they consistently appear correctly.

One example: I downloaded & installed this template. After opening the .dzt file the confirmation displayed.


When I opened the Title room & looked under Downloaded, there it was.

Are you downloading from within PDR (click Free Templates) or via your browser?

Cheers - Tony

Quote Many thanks for you reply Tony, yes I'm dowloading from within PDR
And yes in the past, (but not recently) templates I've downloaded have worked exactly as you have described. Unfortunately it's not working now though, the template is not appearing in PDR, despite receiving the same confirmation that you have.

What aspect ratio is your project set at and what was the listed aspect ratio of your downloaded title template?

Jeff

Both 16:9, but I don't believe that would make a difference - surely you can dowload all size of templates, and then use in the same size project.

Many thanks.

Quote

What aspect ratio is your project set at and what was the listed aspect ratio of your downloaded title template?

Jeff

Quote Both 16:9, but I don't believe that would make a difference - surely you can dowload all size of templates, and then use in the same size project.

Nope.

Jeff

I've just tried again - making sure the template and my project are 16:9, but to no avail I'm afraid, but thanks for your suggestion.

Hi again -

Odd issue.

Can you try this?

1. Download the attached .dzt file (16:9)
2. Install it as you normally would
3. Make sure PDR'S project Aspect Ratio is set to 16:9
4. After confirmation, check to see whether it shows up in PDR > Titles > Downloaded
5. Go to C:\Users\Public\Cyberlink\Downloaded Titles and open the last folder in the list called "titlexxx". Is that the template you just installed?

Another question... Do you have the same issue with other templates? or only titles?

Cheers - Tony
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Thank you Tony

I hadn't checked before, but the title templates I downloaded were in fact dzp files and not dzt files!
Consequently they had installed themselves into the PiP room and not the titles room
(they were under the 'titles' category in Director Zone)

I've tried downloading a transition - and although it did download into the correct room, it only appears in the 'all content' folder of the transition room - it's not showing in the 'downloaded' folder.

And I've downloaded a particle effect - but I've yet to find that!!

So it seems I am able to download from Director Zone, but they are not installing themselves where I expect them to be in PDR!

I need to do some more experimenting to establish a pattern of the different file types and where they put themselves in my PDR. Maybe I can then workout whether it's a problem with my software or user error!

Many thnks for your help.
Chris

Quote Hi again -

Odd issue

Can you try this

1. Download the attached .dzt file (16:9)
2. Install it as you normally would
3. Make sure PDR'S project Aspect Ratio is set to 16:9
4. After confirmation, check to see whether it shows up in PDR > Titles > Downloaded
5. Go to C:\Users\Public\Cyberlink\Downloaded Titles and open the last folder in the list called "titlexxx". Is that the template you just installed?

Another question... Do you have the same issue with other templates? or only titles?

Cheers - Tony

Hi Chris -

.dzp? Well - that would explain why they don't appear in the Titles library!

I can't explain how templates uploaded to DZ as titles and displayed as titles on DZ would be downloaded as .dzp files. Typically, .dzp files are Particles or PiP Objects (Video Overlays).

Could you provide a DZ link to one of the "titles" you downloaded as a .dzp file?

That C:\Users\Public\Cyberlink folder I mentioned might be helpful in your investigations.

Cheers - Tony
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