Quote:
@Michael,
can you please helpt to post some information about your environment:
http://forum.cyberlink.com/forum/posts/list/8449.page
and please also post DXDIAG as attachement here.
thanks and br
Michael
can you please helpt to post some information about your environment:
http://forum.cyberlink.com/forum/posts/list/8449.page
and please also post DXDIAG as attachement here.
thanks and br
Michael
Sure. Here is the info:
PowerDVD full Version - 10 Ultra
PowerDVD SR Number (when click on "CyberLink in left top) - Can't get to open
Operating System (including x86 or x64 Bit Version) - Win 7 64 bit
Is your PowerDVD a Retail product or bundles with HW? - retail (online store)
Used VGA - Radeon 4890
Used VGA driver version - 2010.0302.2233.40412
Used Audio device - Creative SB Xi-Fi Music
Used Audio device driver version - 6.01.1373
Which kind of display connection (HDMI/DisplayPort/VGA/DVI) - DVI
Are you using singel or dual monitor environment - Single
Are you using clone or extended mode (if use two display) - N/A
What kind of Antivirus SW are you using - Norton 360 v. 4 (installed and tried to run with it disabled)
The detailed issue description - Will install, acvitate, but will not run
Filename | DxDiag.txt |
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Description | ||
Filesize |
48 Kbytes
|
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Downloaded: | 442 time(s) |