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Fixed! I'm thrilled! Thanks all for your suggestions. Appears it was the video driver and not a PD issue. While using the ATI Radeon HD 4350 video card the installed driver version was 8.632.1.2000. I reinstalled the driver from Dell's web site which actually downgraded the version to 8.630.0.0 with the same freezes experienced. I then went to ATI's web site and installed their 8.690.0.0 version and everything appears to now be working fine. After multiple reboots and prior project launches, I'm pretty confident all is working again. I'm relieved. Special thanks also to Ajay from CyberLink for his very detailed suggestions. I'm very happy again with PoweDirector!
Thanks,
Ron
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Tony - Thanks for the reply but no luck yet. I modifed the host file as you suggested but all it did was remove the advertisement to purchase the 'add-on' that is shown on the help\about screen. I'll capture and submit the event files as recommended elsewhere and see what happens. This program really worked great on Win XP but I'm really uncertain on Windows 7. Thanks! - Ron
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Have now reinstalled for PowerDirector for the 3rd time. Thought latest build (250![]() may fix the stability problems I am seeing but NO luck. In fact, it has made it worse. Running on Windows 7 (64bit) with an Intel I7 processor. I can repeatedly go to 'Help', 'About' and it PD freezes. Then must use the task manager to exit, from then on I can not launch until a reboot. I have followed the directions from the support team, modifed the registry, etc., but still it is very unstable. No problems with any other applications excpt PowerDirector. Anyone else having these types of issues?
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