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i'm with you Jason. Updated to PDVD9 from 7 and nothing but problem. DVD play with no audio, both bluray and regular dvd, a/v only when plays in movie mode; contact support and this is what they suggest:"In response to your concern, please try to re-install the operating system and then make a clean install of full retail version of PowerDVD 9 Ultra and then try again to play your Blu rays in it.
If, you would encounter the same issue again, then you may ask for a full refund of your PowerDVD 9 Ultra upgrade purchase." What kind of BS respond is this? For anyone out there has PDVD7, keep it, don't upgrade to PDVD9.
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