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Hi everybody,
I've been using PowerDVD for many years, all different versions and many different computers. As you know, PowerDVD can be very cranky and suddenly stop working. Many people's experience has been that PowerDVD is among the most difficult of all software to keep running smoothly. There are no doubt multiple things which can can cause problems, including the usual driver and software problems and conflicts.
However, after years of problems on multiple machines in our house, using v7, 8 and 9, and having issues with crashing of Blu-Rays and even DVDs, we have discovered a simple solution that solved the crashing on two separate machines using diffenet verions of PowerDVD and even having different motherboards, one with an AMD graphics card and the other with Nvidia!
Particularly if you are having difficulty with PowerDVD not being able to start a movie correctly (and crashing), try uninstalling Java. This fixed PowerDVD for us and also enabled the moving omages on the Bing home page. If this works for you, you should be able to download and reinstall the latest Java with no problems.
I hope this helps some of you with PowerDVD frustrations.
It is the best player available in spite of the issues (I've certainly tried enough of them to know). Playing back movies is a complex business these days.
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Test it thoroughly, because I thought I had our problem licked many times only to find it would return...
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Problems with not being able to load DVDs, Blu-Rays or virtual drives are common wirth PowerDVD in my experience. We have four computers in the house, and on one I couldn't get any version of PowerDVD (7, 8, 9, 11) to work under any circumstances untill I re-installed Windows and started over. Now I dread the day when the problem returns.
But I don't think the problem is the PC (or your PC). It seems like some sort of software conflict.
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You said you already have hardware acceleration anabled in Powerdvd video settings, so now try disabling it.
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If you've ever used run | msconfig to try startup without all the memory-resident applets, that's another thing. First, disable all the items under the startup tab plus all the non-Microsoft items under the Services tab (sort by Manufacturer). When you reboot if PowerDVD works consistently then you know you have a conflict. Then you can enable 1/2 of these items and troubleshoot by progressively narrowing down the enabled items until you isolate the conflicting applet.
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Make sure you enable hardware acceleration on the Video tab under Configuration.
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Hi Bill,
Sorry to hear of your problem. I've been using PowerDVD for many, many years. Based on my experience, the first thing to try when you experience the type of crash you are reporting is to make sure PowerDVD is set to enable hardware acceleration. To do this, open PowerDVD and click on the little wrench/screwdriver icon (configuration). Open the Video tab and make sure "Enable Hardware Acceleration" is checked. Click OK to exit.
Good luck.
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